Store Supervisor Vdot Jobs

Overview

The Store Supervisor ensures the shop meets customer service, inventory management, and paperwork meets expectations while supervising store personnel.

Responsibilities

Provide quality customer service to include but not limited to the following:

• Contact appropriate vendors for pricing and to place orders
• Review the Product Group Catalog as required to ensure requested items are approved for purchase
• Meet and greet customers
• Review, familiarize with and adhere to MANCON’s SOPs, Supervisor Manual, and Safety Manual
• Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
• Check parts availability at all MANCON locations utilizing the inventory system
• Contact Counter/Driver personnel to perform emergency parts pick ups, as required
• Contact other MANCON locations to request transfers of parts or obtain parts information.
• Provide past sales research as requested, utilizing the inventory system
• Answer questions regarding availability of parts
• Ask appropriate questions to ensure correct parts are researched and provided
• Answer all messages (phone/email) in a timely fashion
• Inform customers when requested parts are available
• Research parts for procurement utilizing vendor/manufacturer websites, publications, equipment manuals, microfiche, etc… to ascertain the necessary parts to procure
• If necessary, inspect equipment in the shop to assist in parts research
• Attention to detail
• Review, familiarize with and adhere to Product Group Catalog
• Review, familiarize with and adhere to Policy and Procedures Manual

Produce and review required reports

• Generate, review and correct items identified on the PT/OP Bin check report
• Generate, distribute, copy and file all invoices for material issued to VDOT.
• Generate, review the Inactive Item Report. Take action on items as appropriate.
• Pull and provide copies of Vendor Invoices as requested to meet VDOT’s Quarterly Compliance review
• Produce the daily Ticket Summary report and attach copies of all invoices and submit to VDOT
• Generate and review the SLA Failure Item Detail Report. Review all items that failed to determine if changes to stocking levels are required, based on the past 12 months of sales history
• Generate the Flat File Fix report. Review and correct identified errors in the inventory system
• Produce and provide backup for all Credit Card purchases to corporate
• Produce and process the Reorder report
• Generate, review and correct the No Min/Max report
• Ensure timely completion of all items on the supervisor’s checklist.

Data Entry requirements

• Ensure that all inventory transfer requests are properly entered in the inventory system
• Generate new item numbers in the inventory system following published guidelines
• Ensure that all vendor receiving documents are properly entered in the inventory system
• Ensure that all completed customer requisitions are properly invoiced in the inventory system

Inventory Management requirements

• Process Transfer requests from other MANCON locations
• Review items sales history to ensure proper Stock Sources are set
• Monitor and review inventory Bin assignments to ensure accuracy
• Meet with VDOT representatives to discuss future requirements in regards to stocking levels
• Perform system research on all cycle count discrepancies
• Perform and report weekly inventory cycle counts
• Perform Wall to Wall inventory at site, when notified, following established procedures

Other Requirements

• Train forklift operators
• Provide 24 hour support at the VDOT location during emergencies
• Assist with inventory research projects as requested
• Supervise assigned store personnel.
• Follow established guidelines for vehicle and equipment maintenance
• Travel to locations to pick up parts
• Participate in the SCM continuing training program

Qualifications

• Obtain and maintain P1 or P2 ASE Certification
• Obtain and maintain forklift trainer certificate
• 24-hour availability
• 1 year computer experience
• Valid driver’s license with 2 years driving experience
• 1 year inventory experience
• 5 years auto or heavy duty truck parts experience
• 1 year customer service experience

Preferred Qualifications

• Delivery Driver experience
• Current COVID-19 vaccine
• Supervisory experience

Physical Requirements

Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Essential Requirements

Driving, Lifting, Reaching, Sitting, Standing, Stooping, Walking

Physical Requirements Other

Work is mostly performed in storerooms and warehouses which may have uncontrolled temperatures and dirt/dust/damp conditions. Work is also performed in vehicles traveling to sites.

ID2023-5326

Job LocationUS-VA-Ashland

Company : Name LinkedVDOT Ashland

Work DayMonday - Friday, Other

Work Day - OtherWeekend Hours May Be Required

Work Shift1 First shift

Shift - OtherEvening/Night Hours May Be Required

TypeFull-Time

Background CheckCredit Check, Criminal Check, DMV Check, VDOT Fingerprint Background Check

Skills/Competency CheckASE Certification, Driver's License, Forklift Trainer License