Store Manager Jobs

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operates more than 18,000 stores in 47 states, and we’re still growing. Learn more about Dollar General at www.dollargeneral.com.

GENERAL SUMMARY

Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.

DUTIES and ESSENTIAL JOB FUNCTIONS

• Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
• Provide superior customer service leadership.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
• Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
• Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.
• Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
• Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
• Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Complete all paperwork and documentation according to guidelines and deadlines.
• Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
• Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
• Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
• Ensure that store is adequately equipped with tools necessary to perform required tasks.
• Make recommendations regarding employee pay rate and advancement.

KNOWLEDGE and SKILLS

• Effective oral and written communication skills.
• Effective interpersonal skills.
• Certain store locations may give preference to bilingual Spanish speakers.
• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
• Ability to perform IBM cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Ability to solve problems and deal with a variety of situations where limited standardization exists.
• Good organization skills with attention to detail.

WORK EXPERIENCE and/or EDUCATION

• One year of management experience in a retail environment preferred.
• High school diploma or equivalent strongly preferred.

COMPETENCIES

• Recruits, hires and trains qualified applicants to fulfill a store need.
• Ensures store compliance to federal labor laws and company policies and procedures.
• Supports ownership by tapping into the potential of others.
• Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
• Demonstrates responsiveness and sensitivity to customer needs.
• Fosters cooperation and collaboration.
• Acts as a liaison between the corporate office and store employees.
• Aligns motives, values and beliefs with Dollar General values.
• Interacts with staff tactfully yet directly and maintains an open forum of exchange.
• Provides continuous attention to development of staff.

WORKING CONDITIONS and PHYSICAL REQUIREMENTS

• Fast-paced environment; moderate noise level.
• Occasional climbing (using ladder).
• Frequent walking and standing.
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
• Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
• Occasionally exposed to outside weather conditions.
• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.

Dollar General Corporation is an equal opportunity employer.