* Store Manager Jobs

The Store Manager oversees all aspects of operations, including the service focus and merchandising for their store. The Store Manager is responsible and accountable for driving business results through the effective coaching of the store team. Areas of focus include customer service, sales and profit growth, expense control, promotional and merchandising execution, and store management and team development. The Store Manager role requires a high level of communication, efficiency and drive for results.

• Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately.
• Ensures that desired changes in initiatives and direction are implemented appropriately and timely in order to drive results.
• Ability to handle and transport company funds to the bank location designated by Kirkland’s. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland’s employee.
• Ability to work weekends, holidays and evenings.
• Educates each customer on current promotions and merchandise assortment to support buying decisions.
• Uses objective business analysis to evaluate business choices.
• Proficient in Microsoft Office.
• Must be able to frequently communicate with the customers in person, electronically, and telephonically.
• Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal. Accountable for driving profitable sales, protecting company assets and support of the Company Handbook.
• Travel occasionally to the other store locations and the Sales Support Center for meetings.
• Observes trends and patterns to determine root causes of problems and identify solutions.
• Leads, supports and values Customer Service in both the in store and online shopping experience.
• Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags.
• May perform other duties as necessary.
• Responsible for networking and recruiting within the market to ensure the store has appropriate staffing levels to support the business and accountable for making sound hiring decisions within the store.
• Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product.
• Makes suggestions to build the customer’s basket that compliments the customer’s choices.
• Energetic, results oriented and competitive with a drive to succeed.
• Builds high performing teams that can accomplish company goals, initiatives, and priorities, and builds and sustains productive relationships across the area or district and the industry.
• Creates an atmosphere where all team members are held accountable for both individual and team performance.
• Understands performance targets and monitors achievement of benchmarks and goals.
• Proactively engages with customers, reads cues and responds appropriately.
• Champions and demonstrates a commitment to Kirkland’s values.
• Understands and supports a caring, fun, and engaging work environment for the team and great shopping experience for the customers.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to effectively communicate both written and verbally.
• Must be able to frequently move merchandise that is 50 pounds or more to and from the stock room to sales floor.
• Communicates clearly and objectively in ways that build commitment and demonstrate support for company initiatives.
• Models the way, protects company branding at all times and ensures all team members are treated in a respectful and professional manner.
• A valid driver’s license.
• Ensures every employee greets customers with enthusiasm and maintains a positive, can do attitude at all times.
• College preferred or 1-3 years management experience in a retail environment preferred.
• Ensures that strategies, change initiatives, and business opportunities are communicated in compelling ways to their store team and supervisor.
• Must be able to constantly move around the store for prolonged periods to greet and assist customers.
• Identifies store opportunities that are consistent with company strategies and takes action to address these opportunities.