Store Clerk - Massena

Scope of Responsibilities Works under direct supervision and follows standard procedures to accomplish assigned task

Job Summary Responsible for ringing out each customer’s purchases while ensuring total customer satisfaction.

Job Duties

• Accurately provide change to customers
• Follow proper procedure for closing out of register at end of shift
• Responsible for completing all mandatory and regulatory training programs
• Request additional help as needed to maintain appropriate customer service levels
• Perform other duties as assigned
• Assist in identifying and returning outdated or over stocked merchandise to the proper source
• Assist in the inventory management, price marking and merchandising of the check out area and surrounding departments as needed
• Perform general housekeeping duties necessary to maintain a professional and clean check out area
• Accurately package and prepare items for home/business delivery
• Answer the phone using appropriate greeting and maintaining customer service levels as needed
• Assist in the ordering of replacement product from the appropriate supplier
• Offer assistance to customers with large purchases as needed (carry purchases out to their cars)
• React to potential shoplifters following company policy
• Accurately scan and ring out all customer purchases using POS register including cash, check and charge transactions
• Replenish inventory from in-store stock and in coming orders
• Assist in the implementation of Kinney Standard of Presentation (Merchandising)
• Assist in the maintenance of general store cleanliness including restrooms, break rooms, backrooms, and entry ways- responsible for daily store standards
• Replenish register supplies as needed

Attendance Requirements

Must be available, and on-time for scheduled work shifts

Experience

• Preferred 0-1 years previous experience in related position

Special Conditions of Employment

• Any and all additional eligibility requirements based on the specific position
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Drug test