Stocker - Pt - Gcm

**Immediate openings, ability to start in days!!**

Starting Pay - $19.50

Holiday Pay – 1.5x pay for worked holidays!

Free Sundae or shake on every Shift!!

Employee Discount – 50% off everything!

Quarterly Bonus opportunity!!

Shifts could be up to 2 hours before/after store hours for prep/cleaning.

*This is a Union position*

Scope of Responsibilities:

· Provide exceptional Guest service

· Effective management of all cash handling and credit card processing procedures utilizing Company Procedures and best practices

· Assemble various proprietary retail items per the Recipe Guidelines

· Maintain adequate supply of all retail product both on the sales floor and in back stock

· Ensure all product is appropriately priced and signed per Company Guidelines

· Maintain sales floor and products to Company Standards of cleanliness, arrangement, and display

· Maintain detailed knowledge of all products, pricing, and Company History

· Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities

· Gift-wrap as needed items for sale per Company Guidelines and Standards

· Follow Food Safety guidelines and maintain all table tops, serve ware, floors and trash receptacles in a clean and sanitary condition

· Keep all Fountain and Condiment supplies both on the sales floor and behind the Fountain Area stocked and in good condition.

· Maintain the stockroom in a clean and orderly fashion

· Clean windows and mirrors when they appear smudged or soiled or when directed by a Supervisor/Manager

· Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition

· Properly Set Up, Maintain, and Break Down Fountain Area

· Replenish toppings and various fountain items throughout the day as needed and minimize or eliminate food waste

· Maintain the proper level and all required ice cream flavors

· Keep knowledge level current of all fountain products and their required preparation

· Work as a “Topper" or “Scooper" as needed

· Perform “Semi-Table Service" function as part of overall Guest Satisfaction

· Maintain all Candy Making equipment and supplies in good working order, and know all recipes

Specific Knowledge and Skills:

· Basic math computation skills

· Strong oral and written communication skills

· Ability to work with little or no supervision

· Ability to work with a diverse work team and meet adversity with professionalism

· Ability to manage time effectively

· Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service

· Ability to operate a dishwashing machine

Education and Work Experience:

· Must be 18 years old

· High school diploma preferred