Staff Site Reliability Engineer

We’re looking for a Staff Site Reliability Engineer focused on observability-tooling to join Procore’s Cloud Platform Observability team. In this role, you'll maintain, optimize, and enhance the data pipeline that supports all of Procore’s service analytics.

As a Staff Site Reliability Engineer, focused on observability-tooling, you’ll work with engineers from the Observability team to ensure all telemetry metrics within the Procore ecosystem are captured, sent to the tools, and appropriately modeled. You’ll use your engineering experience to develop tools that make it easier to self-service our observability pipeline. If you’re a driven individual excited by the opportunity to work alongside a team of passionate engineers to create Procore’s next generation of products and capabilities—apply today!

This position reports to our Senior Engineering Manager, Observability, and will be based in any of our US offices or remotely in the US. We’re looking for someone to join us immediately.

What you’ll do:

• Create and share best practices for the development and deployment of observability tools
• Be responsible for the service analytics pipeline’s end-to-end functionality, from receiving the events from sources to the tools landing the events into the various sinks we use for analysis (DataDog, SumoLogic, Tableau, New relic Snowflake) to the modelization of the analytics event data sets
• Partner with teams on modeling and analysis problems including transforming problem statements into analysis problems, working through data modeling and engineering, analyzing, and communicating results
• Help identify and propose solutions for technical and organizational gaps in our observability pipeline by running proof of concepts and experiments working with Observability Engineers and Architects on implementation
• Provide technical efforts around building a robust and scalable observability pipeline to support billions of events

What we're looking for:

• Ability to prioritize between good and great outcomes, striving to provide Procore leadership with insightful and qualitative data that empowers them to build cutting-edge tools
• Understanding of the tradeoffs between short-term and long-term goals and balancing immediate needs with strategic initiatives
• Bachelor’s Degree in Computer Science or a related field is preferred, or comparable work experience
• 2+ years of experience working with Ruby on Rails
• 8+ years of industry experience as an SRE or Software Engineer
• Strong oral and written communication skills
• Experience supporting and working with cross-functional teams in a dynamic environment