Staff Qualitative Product Researcher, Growth

2591912

About Pinterest

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.

We’re looking for a qualitative researcher who has worked on digital and mobile consumer experiences and specializes in actionable insights that drive impact on products. The ideal candidate is an experienced researcher who can lead, design, execute, and communicate impactful research on a deadline in a fast paced product development environment. We’re looking for someone who will lead research for multiple product pods within our Growth org, focusing on the new user and resurrecting user experience. Although this researcher will focus on using qualitative methods, the ideal candidate is someone who understands and has experience blending qualitative insights with learnings from quantitative research and product experimentation. We’re also looking for someone who will mentor junior researchers and support programs that benefit our product research discipline.

What You’ll Do

• Prioritize and conduct research that varies in approach, scale, scope, timeframe and methodologies across multiple work streams, making sure to work on the right project at the right time
• Select and communicate the appropriate method or mix of methods (ranging from usability testing, diary studies, semi-structured interviews, participatory workshops, and everything in between) to answer questions from both product teams and leadership
• Build strong relationships as a strategic partner with Product, Design, Engineering, Content Design, and Analytics to identify high impact work and ensure it lands within the organization
• Provide leadership at a technical (craft, methodology, operations) and domain (product, user, organizational) level, to junior researchers and XFN partners
• Proactively communicate and share research findings with product teams, executives, and other audiences in compelling, actionable, and engaging ways

What We're Looking For

• Familiarity with experimentation and quantitative data, a plus
• Experience in growth and/or international research, a plus
• 7+ years experience designing and conducting end-to-end consumer product research (from initial design and recruitment through final deliverable) as part of cross-functional teams
• Excellent communication and collaboration skills
• Mentorship / Management experience coupled with a passion for improving team and company culture
• Ability to toggle between owning and executing end-to-end research and leveraging insights to shape strategy and influence decision making with senior leaders
• Curiosity, self-awareness, humility, and a drive for growth, learning, and sharing knowledge

This position is not eligible for relocation assistance.

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only

$135,150—$278,000 USD

Our Commitment To Diversity

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require an accommodation during the job application process, please notify [email protected] for support.