Sr. Quality Assurance Analyst

As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream’s brands include best-in-class apps, software, and specialized solutions. Over the last 30+ years, our Company has remained committed to solving big problems and growing into new product lines, including VerityStream, scheduling and capacity management apps, and more. We are constantly innovating and finding new ways to positively impact healthcare organizations.

What does our values-based culture offer you?

• Work-from-home flexibility
• A collaborative work environment
• A mission-oriented mindset
• A chance to grow your career

All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation!

We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use.

We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

The Team You Will Be Supporting:

At HealthStream we provide healthcare organizations:

• Enrollment
• Evaluation solutions
• Transformative credentialing
• Privileging

We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments.

Your Role As a HealthStreamer

Essential Duties and Responsibilities

• Relays pertinent defect information to QA/Development/Product team members
• Assists development team in diagnosing user problems and documents issues found
• Participates in Team Meetings to discuss team goals, tasks, and tools
• Performs related duties as required.
• Assists in all phases and types of software testing functionality testing, acceptance testing, regression testing, performance testing, browser compatibility testing, accessibility testing, automated testing, end-to-end and other types as required
• Works closely with development team to reproduce errors, identify issues and resolve problems
• Designs, documents and executes manual and automated test cases for ongoing software releases and new software products
• Follow sound and modern engineering practices in software quality.
• Works with the development team to design, develop and execute test plans for our proprietary software applications.
• Ensures that all bugs are documented, tracked and updated during the testing cycle using the bug documentation software
• Automation of test cases, to support CI/CD process (as needed)

What You Will Need to be Successful

Education, Experience and Knowledge Required

• Experience with designing and writing automated test scenarios.
• 2-5 years of experience as QA engineer
• Experience with automation frameworks like selenium (C# preferred).
• Bachelor's Degree in Computer Science, Information Systems, or other related discipline preferred.
• Good understanding and Experience with API testing and Web Testing.
• Experience with SDLC and STLC.

Skills and Abilities Required

• Communication & Positive Presence - Listening attentively and respectfully; expressing thoughts and ideas effectively and concisely both verbally and in writing. Exhibiting a pleasant attitude.
• Continuous Improvement - Keeping an open mind; seeking new ideas and ways of doing things to streamline processes and increase client/customer satisfaction
• Demonstrate excellent attention to detail, organization skills, and time management skills.
• Work independently with limited supervision, and as part of a team.
• Collaboration - Cooperating and working effectively with others in the pursuit of common goals
• Planning & Organizing - Appropriately prioritizing activities, scheduling time, and utilizing resources to complete tasks in an efficient and timely manner while paying attention to details
• Critical Thinking - Using sound judgment, logic, and common sense to identify efficient and effective ways of approaching problems or new initiatives
• Customer Service - Treating clients/customers with a high level of respect and taking action in order to meet or exceed expectations and resolve problems
• Work Ethic - Setting high standards for ones work; taking care to ensure all aspects of work are completed accurately
• Accountability - Taking responsibility for ones actions and the consequences that result from those actions
• Adaptability - Being flexible and continuing to function effectively during times of change
• Motivation - Highly motivated individual with a genuine interest in improving and creating solutions
• Ability to communicate clearly and effectively with other team members.

Compensation

Our compensation package includes a base salary of $100,000-104,000, as well as a performance incentive bonus.

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
• 401k and Roth
• Paid Time Off
• Parental Leave
• Flexible Spending Account

• Critical Illness Insurance
• Short- and Long-Term Disability
• Health Savings Account
• Life Insurance
• Medical Bridge Insurance

• Legal Protection
• Identity Protection
• Accident Insurance
• Pet Insurance
• Employee Assistance Program

• Fitness Reimbursement

If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!