Sr Community Relationship Manager And Evangelist- Adobe Express

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Adobe is passionate about creativity. Our mission is to support the creative community and to empower and enable anyone who has a story to tell or vision to share.
We seek an exceptional, community-focused Evangelist for Adobe Express to focus on building, supporting, and fostering the community of marketers as well as creators, entrepreneurs, and small business owners and advocating for that community within Adobe.
What you'll do
Share your knowledge, passion and experience of Adobe Express with the broader community of creators, including marketers within organizations and small business owners and creators.
Inspire and encourage others through your design work and research by creating content in the form of examples, demonstrations, and videos.
Encourage others through sharing your personal use of and experimentation with Adobe Express.
Engage daily with communities around creating content with Adobe Express wherever they are (Reddit, Twitter, Facebook, Instagram, TikTok etc.) in two-way conversations, representing Adobe.
Be active and visible within the community, build long term relationships and trust, and demonstrate that knowledge and understanding of the users to help Adobe internally.
Build relationships with leaders in the identified communities.
Establish yourself as a leader through your work and participation in time-sensitive topics and conversations.
Answer questions and engage in discussion about Adobe products and policies.
Enable conversations, build content and speak about Adobe Express tools to address the specific audience needs and encourage that community of creators, entrepreneurs, and small business owners.
Understand the competitive landscape and share insights within Adobe on an ongoing basis.
Coordinate with other community, product, marketing and campaign teams to develop mini-engagements and activities for the community (i.e. AMAs with the product team on Reddit, or community activities and discussions via live streams, etc.)
Work closely with the broader community team, evangelism team, and product teams to provide insight and feedback from the community to help drive product development direction.
Travel required (30-50%) for in person demos, community engagement and events. What you'll need to succeed
BA/BS Degree preferred OR equivalent practical experience.
7+ years of experience as a Community Relationship Manager.
Passion and enthusiasm for helping anyone create!
Familiarity with Adobe Express or competing solutions.
Experience working with teams within organizations on marketing and social campaigns.
Familiarity with the major Social Media platforms and proven ability to interact with an audience at scale.
Knowledge of and empathy for creators who embark on their journey based on your personal experience.
Engaging and dynamic human interaction skills are required.
Know existing and emerging design tools, including contending and complementary technology companies and products.
Excellent teammate and self-starter.
Show the ability to "be responsible for your business" as independently as possible.
Capable of working collaboratively in a team and prioritizing multiple tasks and goals simultaneously.
Strong organizational skills, in addition to excellent time management skills.
Good communicator across multiple teams and regions; comfortable interacting with senior executives and product marketing/product managers.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $100,100 -- $200,200 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.