Sr Asset Protection Operations Manager

About us:

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.

Target Global Supply Chain and Logistics is evolving at an incredible pace. We are constantly reimagining how we get the right product to the right guest even better, faster and more cost effectively than before. We are becoming more intelligent, automated and algorithmic in our decision-making, so that no matter how guests shop—in stores or on Target.com—we deliver the convenience and immediate gratification they demand and deserve. We are on a mission to win decisively over any competitor, with a seamless and superior guest service experience unlike any they can offer. Our teams work with the agility our mission requires, and we constantly come together to implement new processes in record time. So we’re looking for exceptional people who are proactive, creative, independent, innovative, risk-savvy and comfortable working in varying degrees of ambiguity. Are you a critical thinker who seeks the root cause and can analyze both qualitatively and quantitatively? Are you a creative problem-solver who simplifies problems, quickly identifies solutions, commits to a plan and then positively influences others to execute it? If so, you will have success on one of our dynamic teams.

All about Target Assets Protection – Global Supply Chain & Logistics

One of the world’s leading and most recognized brands requires an industry-leading Assets Protection team who ensures the security of our teams, vendors, buildings and merchandise. Assets Protection teams function is to provide a secure environment for our team members and mitigate shortage to increase profitability in a Target distribution center. Assets Protection teams will do this by leading a physical security culture and responding to crisis events, investigating and resolving theft, and educating team members on operational shortage priorities.

As a Senior Assets Protection Operations Manager (SAPOM), you’ll manage a multi-level team comprised of both exempt AP leaders and non-exempt AP Security Specialists responsible for the execution of Assets Protection routines and initiatives to support secure environments and protect Target’s profitability. You will lead a secure work environment for all Target team members, temporary workers, vendors and visitors within a Flow Center building and subsequent off site properties. You’ll support building leadership through security incident and crisis management preparations, along with real-time support and resolution. You’ll collaborate with key building leaders to identify and co-develop solutions to mitigate shortage. You’ll be accountable for ensuring routines are in place, and being executed, to identify, investigate and resolve theft and fraud activity. You will build strong relationships with law enforcement and community agencies. You’ll leverage a mix of key metrics, Lean Six Sigma, GEMBA walks and other activities to understand what’s working well and where to improve. Your teams will be enabled to do their best work in an environment of innovation, calculated risk, testing and learning. Getting to know your team and championing their unique strengths will motivate and inspire them to reach higher. With your support, both teams and individuals will improve through their clear understanding of goals and expectations, mutual accountability and regular constructive feedback. Your skills for planning and execution will take center stage as you set individual and team priorities and proactively structure resources to meet them. Open and articulate communication will be key to presenting the big picture, and your commitment to “walk the walk” will show solidarity as you spend time on the floor every day, observing and interacting with your team members.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About you:

• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination
• Strong critical thinking, reasoning, analytical and problem solving skills. (performance metrics and process improvement)
• Four-year degree, preferably in the areas of Loss Prevention, Supply Chain, Operations or business related, or a minimum of 3-5 years of experience in Supply Chain Assets Protection/Loss Prevention and applicable management/supervisory experience
• Able to access all areas of the DC, including mezzanine platforms
• Must be flexible to work a variety of hours as business demands including overnight, weekends and holidays
• Strong communication, interpersonal and organizational skills with the ability to handle changing priorities and use of good judgement in stressful situations
• Strong knowledge base of physical security, investigations, crisis leadership and violence prevention practices
• Ability to motivate others with strong conflict management and problem solving skills

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.