Specialty Account Manager Jobs

Description

Axsome Therapeutics, Inc. is a biopharmaceutical company developing and delivering novel therapies for the management of central nervous system (CNS) disorders. The Axsome team is a lean, dynamic group of individuals committed to addressing unmet needs for patients with CNS disorders. Axsome is based in New York City.

About This Role

Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure a successful launch of Auvelity in major depressive disorder (MDD). This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels.

The Field SAM will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Job Responsibilities and Duties include, but are not limited to, the following:

• Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers' confidence to prescribe Axsome medications for appropriate patients
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials)
• Communicate territory activity in an accurate and timely manner as directed by management
• Complete administrative duties in an accurate and timely fashion
• Proficient in both virtual and live customer engagements
• Promote Auvelity within approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
• Attend medical congresses and society meetings as needed
• Ensure timely access for patients through patient services and savings programs
• Successfully complete all training classes
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual goals established by commercial leadership
• Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results
• Manage efforts within assigned promotional budget
• Develop strong customer relationships by better understanding the customer's needs
• Effectively collaborate across all corporate functions
• Minimal overnight travel as indicated by the needs of the business
• Additional responsibilities as assigned

Qualifications / Requirements

• Patient support services experience a plus
• Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment
• Previous pharmaceutical, biotech, or medical marketing/sales experience with at least five years in specialty sales
• Bachelor's degree from an accredited college or university
• Launch experience strongly preferred
• Minimum of 5 years of field customer experience and/or account management
• Strong interpersonal, presentation, and communication skills
• CNS/Psychiatry experience strongly preferred
• Must live in the territory's geography
• Demonstrated experience delivering outstanding results
• Minimum of 3 years Healthcare Professional experience with relevant CNS/Psychiatry experience will also meet the qualifications for this role
• Strong digital marketing aptitude
• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals
• Comfortability with uncertainty and high expectations

Salary & Benefits

The anticipated salary range for this role is $110,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity, and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity, and a generous benefits package.