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Social Worker Geriatric Care Coordination Program Manager
| Company | US Veterans Health Administration |
| Address | , Bedford, 01730, Ma |
| Employment type | FULL_TIME |
| Salary | $93,175 - $121,128 a year |
| Expires | 2023-10-06 |
| Posted at | 8 months ago |
Duties
Social Work Program Coordinator whose primary responsibility is to oversee the daily operations of GCC. GCC is a specialty program dedicated to assisting Veterans in reaching their identified goals, through time-limited community supports (i.e., education, advocacy, and collaboration) enhancing their utilization of local resources, the development of new skills and connections within their community, and to implement the treatment plan through home visits. Duties include but are not limited to:
- Advises and collaborates with interdisciplinary teams throughout the medical center on GCC and CC& ICM topics, creates educational tools, develops programs, and implements training focused on specific GCC needs/issues;
- Develops and implements GCC to their area of assignment and ensures compliance and collaboration with local facility, State, and VA guidance;
- Performs program analysis, development, review, research, design, and contact work with various agencies (public, DOD, State, etc.); and
- Evaluates program progress and outcomes and utilizes data to continuously modify and improve the program and its processes;
- Collects, analyzes, and reports program data to local management, Care Management, Social Work Service, and Office of Patient Care Services;
- Develops a data monitoring system to measure the efficacy of the program;
- Completes other assigned duties.
- Develops, implements, and evaluates clinical guidelines and protocols to establish appropriate utilization of services;
- Develops policies and procedures for program operation and prepares reports and statistics for the facility, VISN, and national use;
- Uses sound judgment in the interpretation of trends and patterns, the application of guidelines, and the recommendation of program enhancements;
- Develops and implements information systems to track service activities, including visits, referrals, demographics, equipment utilization, and Veteran satisfaction;
- Manages and controls the use of data related to these programs regarding day-to-day functioning and program evaluation;
- Provides services both in the office and community off-site, including the Veteran's private home or location other than the office, as may be required, as part of providing social work case management services to Veterans and their families;
- Participates in direct Veteran, family, Caregiver, and VA employee contact to identify and assess risk, safety, support, and the development and application of directed clinical treatment interventions;
- Administers information and analytical systems to evaluate and enhance the quality of service provided to Veterans, families, Caregivers, and VA employees;
- Performs a wide range of services and provides technical assistance to State, local, private agencies, and universities;
VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU
Work Schedule: Monday-Friday; 8:00am-4:30pm.
Telework: Ad-hoc Telework - An employee who is scheduled to work at an alternative worksite with supervisory approval on an occasional, non-routine basis.
Virtual: This is not a virtual position.
Functional Statement #: 518-F06379
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Fi nancial Disclosure Report: Not required
NOTIFICATIONS:
- Narrative responses to the knowledge, skills and abilities (KSAs) will be required from the selectee in order to proceed with the appointment.
- These positions are covered by locality-based comparability pay.
- The incumbent may be required to travel to other VA campuses and CBOC's.
- These positions are NAGE Bargaining Unit positions.
- Veterans' Preference: Since the Hybrid-38 Hard to Fill memo is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
- Incomplete applications will not be considered.
- This position is in the Excepted Service
Requirements
Conditions of Employment
- Subject to background/security investigation.
- You must be a U.S. Citizen to apply for this job.
- Must pass pre-employment physical examination.
- Selected applicants will be required to complete an online onboarding process.
- You may be required to serve a probationary period.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Selective Service Registration is required for males born after 12/31/1959.
- Must be proficient in written and spoken English.
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
Qualifications
Basic Requirements:
- English Language Proficiency: Licensed practical or vocational nurses appointed to direct patient care positions must be proficient in [both] spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d).
- United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- Education:
- Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE).
- Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited.
- A doctoral degree in social work may not be substituted for the master's degree in social work.
- Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.
(1) Experience and Education. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.
(2) Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.
(3) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:
(a) Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring.
(b) Knowledge and ability to write policies, procedures, and/or practice guidelines for the program.
(c) Ability to supervise multidisciplinary staff assigned to the program.
(d) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).
(e) Ability to provide training, orientation, and guidance within clinical practice.
Preferred Experience: Preferred candidates for the position wouild possess a minimun of 3 years of experience in geriatrics and data analysis /interpretation, demonstrate program develpoment and management skills, and obtain and maintain relevanrt certifications and licensure/registration.
References: See VA Handbook 5005/120, Part II Appendix G39,
Physical Requirements: Position requires movement throughout the clinic and/or Medical Center. Position requires travel to the community, patient homes and other sites. Demonstrates awareness of and follows all home visit safety guidelines.
Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Additional information
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
- Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
- Signature and false statements
- Promotions with an effective date more than one year old
- SF-50/ Notification of Personnel Action
- Within grade increases at the highest grade held
- 10-2850c
- Current Social Work License
- Reasonable accommodation policy
- To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Equal Employment Opportunity (EEO) Policy
- Degree/Transcripts showing Master Degree or higher in Social Work
How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 08/11/2023 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12058988.
- To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.Agency contact information
Jessenia Plaza
Address
VA Bedford Healthcare System
200 Springs Road
Bedford, MA 01730
USNext steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.- 10-2850c
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
- OF-306
- New employee probationary period
- Resume
- Financial suitability
- Cover Letter
- SF-15
- Social security number request
- DD-214/ Statement of Service
- Privacy Act
- Selective Service
- Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must provide a complete Application Package which includes:
- Current Social Work License
- Degree/Transcripts showing Master Degree or higher in Social Work
- 10-2850c
- Resume
VA Form 10-2850c Application for Associated Health Occupations can be found at: About VA Form 10-2850C | Veterans Affairs.Resume Reminder: Your resume must include the following information each job listed:
1. Job title
2. Duties (be as detailed as possible)
3. Month & year start/end dates (e.g. June 2007 to April 2008)
4. Full-time or part-time status (include hours worked per week).
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
An incomplete application will receive a rating of IFFM (ineligible due to missing forms). Requests for reconsideration will not be considered for applicants who fail to submit a complete application package. We cannot be held responsible for incompatible software or fax transmission.
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (VA)
- OF-306
- Current Social Work License
- Degree/Transcripts showing Master Degree or higher in Social Work
- 10-2850c
- Resume
- SF-15
- SF-50/ Notification of Personnel Action
SF-50, Notification of Personnel Action (for Eligibility and/or Time-in-Grade): If you are a current federal employee, you must attach your most recent, non-award SF-50. This SF-50 should not be more than a year old and must show your current position, grade and step. Award SF-50's typically do not provide sufficient information and will not be accepted if they do not include Grade and Step.
In order to clearly demonstrate you possess the time-in-grade as required by the announcement, additional SF-50s should be attached which clearly demonstrate the minimum time-in-grade requirement.
Examples of appropriate SF-50's include:
Within grade increases at the highest grade held
Promotions with an effective date more than one year old
SF-50's at the highest grade held with an effective date more than one year old
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
- SF-50's at the highest grade held with an effective date more than one year old
- Resume
- Disability Letter (VA)
- Click Submit My Answers to submit your application package.
- Degree/Transcripts showing Master Degree or higher in Social Work
- Current Social Work License
Required Documents
To apply for this position, you must provide a complete Application Package which includes:
- Resume
- 10-2850c
- Current Social Work License
- Degree/Transcripts showing Master Degree or higher in Social Work
VA Form 10-2850c Application for Associated Health Occupations can be found at: About VA Form 10-2850C | Veterans Affairs.
Resume Reminder: Your resume must include the following information each job listed:
1. Job title
2. Duties (be as detailed as possible)
3. Month & year start/end dates (e.g. June 2007 to April 2008)
4. Full-time or part-time status (include hours worked per week).
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
An incomplete application will receive a rating of IFFM (ineligible due to missing forms). Requests for reconsideration will not be considered for applicants who fail to submit a complete application package. We cannot be held responsible for incompatible software or fax transmission.
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.- 10-2850c
- Resume
- Current Social Work License
- SF-15
- DD-214/ Statement of Service
- SF-50/ Notification of Personnel Action
- OF-306
- Disability Letter (VA)
- Degree/Transcripts showing Master Degree or higher in Social Work
- Cover Letter
SF-50, Notification of Personnel Action (for Eligibility and/or Time-in-Grade): If you are a current federal employee, you must attach your most recent, non-award SF-50. This SF-50 should not be more than a year old and must show your current position, grade and step. Award SF-50's typically do not provide sufficient information and will not be accepted if they do not include Grade and Step.
In order to clearly demonstrate you possess the time-in-grade as required by the announcement, additional SF-50s should be attached which clearly demonstrate the minimum time-in-grade requirement.
Examples of appropriate SF-50's include:
- Promotions with an effective date more than one year old
- SF-50's at the highest grade held with an effective date more than one year old
- Within grade increases at the highest grade held
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job is open to
- The public U.S. Citizens, Nationals or those who owe allegiance to the U.S.
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