Site Reliability Engineer Jobs

Company Overview
At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.
As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.
At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.
Department Overview The Unified Communications team has a mission to become the leader in creating a highly scalable software platform and communication applications for first responders and industrial workgroups. Our customers rely on these solutions to run their critical business operations in the public safety, manufacturing, and infrastructure sectors. Every single day, we are shaping the future of mobile workgroup solutions for public safety and industrial users worldwide leveraging Motorola’s rich heritage in this space. Our solutions include broadband Push to Talk (PTT), multimedia messaging, location based collaboration, video streaming with full interoperability with land mobile radio (LMR) systems. The products include client apps on Android, iOS, and Windows. Our backend software can be deployed On-Prem, in private data centers, or in a public cloud infrastructure.
Site Reliability Engineering - looking for a hands-on Site Reliability Engineer to get involved in exciting technical challenges for overall health [Includes monitor of infrastructure, network and application] , Analyzing, troubleshooting, Designing vital services, platforms and infrastructure of push to talk communications solution provided by Motorola solutions while always keeping in mind about reliability, scalability, resilience, security, and performance.
Responsibilities:
Engineers will be responsible for helping to support 24x7 uptime and availability of production mission critical connect services distributed across multiple regions. Monitor and respond to system notifications and alerts and continually work to optimize and improve the performance, security and reliability of our systems.
Engineers should be responsible to provide 24/7 oncall support to satisfy the critical services agreed with the customer.
Monitor application performance, take steps to improve overall application performance and stability and follow through with implementation.
Conduct system analysis, configuration management and develops improvements for system software performance, availability and reliability.
Able to troubleshoot complicated, cross platform issues handling OS, Networking, Database in a cloud-based SaaS environment and handle live production incidents, debug/troubleshoot application and infrastructure issues, follow and implement SRE best practices
Work closely with software engineers and testers to ensure the system is responding properly to no-functional requirements such as performance, security, and availability.
Document your system knowledge as you acquire it over time, create runbooks, and ensure critical system information is readily available to those who need it
Apply automation and software to any tasks or parts of the system that would benefit from it or are performed manually
Keep up-to date with security and proactively identify, diagnose, and solve complex security issues
Site Reliability Engineers (SREs) at Indeed are embedded directly within our business-critical engineering teams, working closely with them to design, code, test, run, and evolve the systems that help people around the world get jobs. We work closely with software developers and system engineers to drive adoption of modern reliability practices like SLOs, error budget policies, actionable alerts, incident retrospectives, chaos testing, and end-to-end ownership.
Qualifications:
Troubleshoot, debug and drive ‘Push-To-Talk' solution issues to resolution by joining live troubleshooting calls with customers, capturing application logs, network captures and escalating the issue to the development teams if necessary.
Support ,align efforts to meet customer and business needs.
Should have experience with ticketing tools like ServiceDesk,Jira..etc
Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results
Working closely with our engineering teams to understand their product requirements and how they build/test/deploy their software applications
Ability to provide advice, best practices and recommendations for the operation and deployment of Microsoft Azure.
Familiarity with Linux and UNIX systems (e.g. CentOS, RedHat) and command line system administration such as Bash, VIM, SSH.
Network routing, Load balancing and Networking protocols, a base knowledge of TCP/IP, with an understanding of HTTP and DNS
Basic programming and scripting skills (preferably bash, shell,perl,python,java etc.,)
Basic Requirements
Bachelor's Degree with 2+ years of experience or Master's Degree
Travel Requirements
Relocation Provided
Position Type
Referral Payment Plan Yes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
9 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.