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Site Experience Director, Ecommerce
Company | On |
Address | Portland, OR, United States |
Employment type | FULL_TIME |
Salary | |
Category | Sporting Goods Manufacturing |
Expires | 2023-08-20 |
Posted at | 9 months ago |
In short
- Co-develop the regional site roadmap in partnership with the Global Ecomm and Product teams with a lens on prioritizing core KPI’s - Drive the overall design and execution of the regional site strategy and digital merchandising strategy for On via a North America Lens - Manage a robust test and learn agenda for site A/B tests with a key focus on improving key metrics whilst maintaining global channel integrity - Champion the constant enhancement of creating a ‘best in class’ and engaging user experience on our web shop, through providing regional inputs and opportunities to Global site roadmap - Manage the NA Search and merchandising strategy, improving results for onsite search and testing alternative product sequencing strategies - Oversee and optimize local product catalogue(s) and website hierarchy, ensuring site functionality fuels the biggest impact possible while optimizing our overall merchandising efficacy - Drive in parallel global and local market activations, stories, and brand moments on our site, enabling the webshop to be a pinnacle representation of our brand - Collaborate with Digital Creative and Production teams to build a bespoke suite of enticing assets and rich copy sets for the NA region - Drive and collaborate with our Digital Personalization teams to enable personalized and localized content, service-related messaging, and optimization of overall product recommendations - Collaborate with our Ecommerce Merchandise Planner to ensure maximum efficiency across full product assortment and protect inventory level(s)
- 7+ years experience in an Ecommerce or Digital Merchandising role, ideally set within a fast-growth DTC Ecommerce landscape - Knowledge of and proficiency with E-Merchandising, Onsite Search and CMS tools - An innate understanding of digital customer behavior, product lifecycle, market/seasonal trends, and how the onsite experience can impact the funnel conversion rate - Experience with digital visual merchandising, site optimization, project management, and business intelligence and analytical tools - Customer-centric mindset who enjoys coming up with creative solutions - Analytical and data-driven, can read numbers to identify risk factors and potentialize opportunities - Able to multitask, work at pace and adapt to change - Excellent at building internal cross-functional relationships on both a local and global level
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