Shop Manager Jobs

We areexcited to announce the hiringof a full-time Shop Managerfor Hitchcock Paper Co.! We are an independently owned boutique stationery shop in historic Occoquan, Virginia. Visit hitchcockpaper.com to learn more about our style and the products we sell.

This position is roughly 40 hours per week and can be Monday-Friday or Tuesday-Saturday based on the final applicants preference. If Monday-Friday, please note that occasional weekend or evening work are required, mostly during our large town festivals (twice a year) or sporadicspecial events (occasional customer happy hours, #shopsmall Saturday, etc).

Regular job duties include:

• Product Merchandizing: Overseeing window displays and general shop merchandizing and product placement.
• Managing Product Intake: Checkingpackages thoroughly, accepting them into system, printing or scanning inbarcodes, and stocking shelves/backstock as needed. Weighing in on new product ideas. Possible buying/shop trips with the owner to NY for new products.
• Online Sales:Processing online orders bylocating purchased products, packaging them carefully, and prepping for shipment or pick up, on the same or next day as the order is placed.
• In Shop Sales: Welcomingcustomers and assisting them with finding items or offering suggestions on products, checking out customers via digital point-of-sale system.
• Staff Management: Training new part-time staff, communicating ongoing or special projects for the Sales Associate team to work on. Coordinating withthe owner on various shop mattersand ideas for keeping things running smoothly.
• Product Entry: Entering new products into our system (Shopify), with accurate titles, tags, descriptions, and photos.
• Maintaining the Shop: Restockingproductswhen they become low, plus general straightening and light cleaning around shop.

Required skills:

• Basic math skills (counting register, inventory adjustments, etc).
• Dependability is key.This is a small shop and shifts only have 1-3 people on at a time.
• 2-5 yearsretail experience.
• Excellent customer service - comfortably talking with and assisting people is a big part of the job.
• We requireexperience with Word/Excel type programs (we use Google Docs/Sheets). Knowledge of Shopfiy is a plus, but we will train on that.
• Ability to workindependently and adapt to frequent changes (retail is a fluid environment where things change on a daily basis).
• Ability to work in a fast paced environment. As a small shop, the vibe can go from quiet/solitary work to a dozen people shopping in a matter of minutes.

Helpful, but not required skills:

• Other language skills (in addition to English) - Spanish, ASL, etc.
• Graphic design skills (we have a dedicated design studio that manages social media and design, but assistance with chalkboard signs and/or shop signage/displays is always helpful!).
• Appreciationof paper and stationery products.
• Experience managing staff.

Staff benefits:

• Discounts on custom/personalized products
• 30% store discount
• Free access to staff-taught workshops/classes
• Health benefits
• Paid time off

Hitchcock Paper Co. is an equal opportunity employer and encourages applicants of every gender, race, nationality, background, and ability. Military spouses and moms are encouraged to apply.

--------------

Toapply, send your resume to Sarah Hitchcock Burzio, Owner & Chief Creative Officer at [email protected]. Phone calls and walk in applicants are not accepted.