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Shift Supervisor Jobs
Company | PLS Financial Services |
Address | Greater Houston, United States |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-08-14 |
Posted at | 9 months ago |
Overview
- Ensuring compliance with federal, state, and local regulations
- Help maintain a neat and clean store environment for our customers and employees
- Maintaining exemplary customer service within the store and establishing special business r elationships with our customers so they will choose to do business with us rather than our competitors
- Resolving customer complaints for increased customer satisfaction
- Working as a Customer Service Representative and supervising CSR activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures
- Assisting the Store Manager with controlling labor hours, cash, store audits, and shrinkage
- Other duties as assigned
- Establishing a strong customer service/selling culture to maximize sales
- Marketing within your community to increase market share and store revenues
- Assisting the Assistant Store Manager with developing and motivating store employees who exceed internal and external customer expectations
- Assisting the Assistant Store Manager in implementing strategies to help meet store goals and objectives
- Ability, willingness, and comfort to engage with customers
- Strong desire to exceed corporate initiatives and inspire excellence in a team
- English Fluency is required
- A minimum of one-year management experience in industries such as hospitality, financial services, retail and restaurant
- High-energy, collaborative management experience
- English/Spanish bilingual is a plus
- Ability to develop positive relationships with internal and external customers
- Professional appearance and demeanor
- Superior verbal and written communication, and presentation skills
- Must be able to work in restrictive spaces
- Must be able to lift 5-10 lbs. with little assistance
- Must be able to drive for company business as required
- Must be able to remain in a stationary position for extended periods of time
- Must manage a number of projects at one time and handle frequent interruptions to meet the needs and requests of customers
- Integrity and Trust
- Results
- Teamwork
- Customer Focus
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