Service Technician I - Fleet Management

The University of Tennessee, Knoxville
Fleet Management Department
Position Title: Automotive Tech (Service Tech I)
Location: 1201 UT Drive, Knoxville, TN 37996
Duration: Full time employment
Salary range: Market Range 4 – salary is $36,400 ($17.50/hour) – non-exempt
Department Background
Our departmental drive is centered around supporting the campus’ mission and vision through providing reliable and safe transportation for UT-related travel while overseeing the entire cradle to grave process associated with UT-owned vehicles. These tasks include vehicle sourcing and purchasing, new vehicle inspections, servicing, repair, fuel management, telematics management, roadside assistance, documentation management, and eventual surplus. As a University Service Center, we also recover all our expenses through fee-generated services including monthly lease charges, daily rental charges, and shop labor recoveries which are assessed against UT departments.
We are a streamlined operation with less than ten full time employees who are managing over 550 assets (including a 75-vehicle rental fleet) and supporting thousands of reservations per year for UT business-related travel while maintaining a budget under $3m per year. Our operation includes a service shop, onsite fuel island, vehicle wash bay, parking lot for 100 assets, and daily rental fleet with 24/7 access.
Position Details
This position will work in our onsite service location on campus to provide high quality vehicle repair and servicing to the University fleet. This position currently would work with three other technicians and a Shop Supervisor towards that goal. Our department operates when the campus is open Monday-Friday (7:30am-4:30pm). Maintaining or earning ASE certifications is highly encouraged. We supply all tools required to maintain our fleet in addition to supplying uniforms and a boot allotment. This is a great environment to learn and practice new technician skills, as well as a stable employment option for those looking for a salaried position versus the daily flat-rate pressure of a for-profit repair location.
Job
Crafts
Primary Location
US-Tennessee-knoxville
Organization
Fleet Management
Schedule
Full-time
Campus/Institute
Knoxville
Job Posting
Apr 18, 2023, 1:55:53 PM
Position Requirements

• Assist with fleet software to ensure proper record keeping
• Ensuring proper UT vehicle documentation is included in vehicles
• Various minor repairs
• Occasional manual hand washing and vacuuming of vehicles
• Tire changes/rotations
• Oil changes
• Ensuring proper inspection and repair of all vehicles assigned to the University of Tennessee in accordance with OEM specifications.
• Brake pad and rotor replacements
• Complete various routine preventative maintenance tasks on vehicles including (but not limited to):
• Any other tasks as required
• Maintaining a clean and safe working environment

Knowledge, Skills, And Abilities

• Ability to quickly learn and understand software that is heavily utilized to complete tasks
• Ability to physically clean vehicles including exterior and interior
• Ability to learn how to effectively and safely complete preventative maintenance on vehicles
• Ability to legally operate fleet vehicles

Position Summary
This role is critical to the success of the department and will work with the shop team to ensure prompt and routine service for UT assets. This position reports directly to the Shop Supervisor.
A successful candidate will exemplify the drive for continuing improvement of personal and departmental processes. Comfort with utilizing various software to complete tasks will be important to their success. Quality customer service will be a natural part of who they are as a person. This candidate will always be looking for opportunities to maintain a high degree of safety, increasing personal and departmental efficiency, and increasing the departmental value to the University of Tennessee.