Service Appointment Coordinator Jobs

• WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA!***

Ciocca Dealerships is seeking a Service Appointment Coordinator to join our service team. If you desire to work in a positive, encouraging environment and start an exciting new career, now is your chance!

Why choose Ciocca Dealerships?

• Medical, Dental, Vision, FSA, HSA plans
• A values-driven culture built on integrity, professionalism, excellence, and teamwork
• 41 dealerships, 25 brands and 10 collision centers throughout PA/NJ (& growing!)
• Paid Holidays & Paid Time Off
• Proven career path, promotional opportunities
• Employee Referral Bonus Program
• Volunteer and community service opportunities
• World class, paid training
• Service & parts discounts
• 401(k) Retirement Plan (with employer match)
• Employee Assistance Program
• Employee engagement events
• Disability, Life, Accident, Critical Insurance

Responsibilities include but are not limited to:

• Make outbound appointment calls with dealer provided prospecting list
• Advise customers of recommended services
• Check vehicle service history and look for open recalls
• Manage inbound service appointment phone calls
• Establish relationships with customers

Qualifications include but are not limited to:

• Ability to build rapport with clients
• An excellent teammate with a collaborative attitude and eagerness to improve
• Extraverted and friendly attitude
• Previous experience in a customer service-related fields welcomed, but not required
• Prompt and courteous demeanor
• Listen carefully to customer needs and concerns

With 41+ dealerships and growing, there are many opportunities for advancement.

Ciocca Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.

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