Server Iii - Part Time - Detroit

PRIMARY PURPOSE:

As a Server III, you will be responsible for setting the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Transmit orders to bar and kitchen by recording patrons' choices, identifying patrons' special dietary needs and special requests
• Keep work area clean and stocked; prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils
• Promote and maintain the highest level of customer service to all guests while staying alert to their needs
• Ring sales, collect payment, and follow all cash handling and variance procedures, including preparing daily reports and submitting appropriate paperwork
• Protect establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
• Assist guest with food and beverage selection by presenting menu, offer cocktails and aperitifs, suggest courses, explain Chef's specialties, identify appropriate wine and answer food preparation questions
• Maintain knowledge of all menu items, liquor brands, beers and non-alcoholic selections available

KNOWLEDGE, SKILLS, AND ABILITIES:

• Effective listening abilities with strong judgment skills
• Able to function and act independently
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• Ability to multi-task and work well in a fast paced, team-oriented environment
• Able to effectively communicate in English, in both written and verbal forms