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Server - Franchise Jobs
Company | Denny's |
Address | Cullman, AL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Restaurants |
Expires | 2023-07-31 |
Posted at | 10 months ago |
This job posting is for employment at an independently owned and operated franchisee of Denny’s.
- Possesses strong product and menu knowledge
- Prepares beverage orders as well as some appetizers, salads, and desserts
- Completes all required side-work, including deep cleaning assignments
- Maintains cleanliness and organization of dining room and service area
- Pre-busses tables in a timely manner; clears, cleans, and presets tables promptly upon guests departure
- Uses proper telephone etiquette; assists with “to go” orders
- Attends to guest during the entire dining experience in a prompt and courteous manner
- Demonstrates knowledge of station and floor breakdowns
- Greets guests immediately upon arrival and acknowledges them at departure
- Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
- Suggestively sells and achieves guest check average targets
- Assists with guests seating utilizing proper arrival order and rotation procedures; assists with any special needs
- Demonstrates a sense of urgency when serving guests; meets service cycle timing standards
- Checks prepared orders for completeness and presentation
- Willingly assists others without being asked
- Accurately enters orders on point of sale system
- Consistently exhibits Denny’s Vision, Mission, and Guiding Principles
- Provides prompt and courteous service and is cordial to all team members and guests
- Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- Delivers food and beverage orders timely and in accordance with standards
- Adheres to Denny’s Brand Standards and internal policies and procedures
- Must have sufficient mobility to move and operate in work area
- Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
- Must be able to stand and walk throughout a 4 to 8 hour shift
- Must be able to observe and differentiate between monetary denominations
- Must be able to work around potentially hazardous chemicals
- Able to bend, stoop, reach, wipe, lift, and grab
- Must be able to operate point of sale system
- Ability to raise a tray weighing up to 25 lbs to shoulder height
- Must be able to hear well in a loud environment to respond to employee and guest needs
- Ability to lift and carry supplies and equipment up to 30 lbs
- Must be able to serve all Denny’s menu products
- Possesses basic math skills (add, subtract, multiply, and divide)
- Must be able to work a flexible schedule, including holidays, nights, and weekends
- Possesses excellent guest service skills
- Must be able to communicate effectively in English both orally and in writing
- Must be dependable and able to learn basic tasks and follow instructions
- Places a value on diversity and shows respect for others
- Must be able to work in a team environment
- Minimum age requirement of 21 in restaurants that free pour alcoholic beverages
- Meets Denny’s uniform and grooming standards and maintains them throughout the shift
- Must be able to pass all required tests and training requirements for the position
- Guests First
- Embrace Openness
- Proud of Our Heritage
- Hungry to Win
- The Power of We
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