Senior Wellness Coordinator Jobs

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life’s best work. SM

Senior Wellness Coordinators provide in person care for current patients in the ER, who are being discharged to a non-impatient facility. Senior Wellness Coordinators ensure the patients receive the necessary follow-up appointments\treatment for their behavioral or substance needs.
Hours: 40 hours a week, 8 hour shift, any day of the week, including weekends and holidays. The shifts start from 11:30 am to 9:00 pm PST. The shifts are to be determined by the practice manager upon hire.

Locations: This position is a field-based position with a home-based office. You will work from home when you are not on location or onsite.

• Sunrise Hospital, 3186 S Maryland Pkwy, Las Vegas, NV 89109
• North Vista Hospital, 1409 East Lake Mead Blvd, Las Vegas, Nevada 89030
• University Medical Center (UMC), 1800 W Charleston Blvd, Las Vegas, NV 89102

If you reside near Las Vegas, Nevada, you’ll enjoy the flexibility of a field-based hybrid-remote position* as you take on some tough challenges.

Primary Responsibilities:

• Performs other duties as assigned
• Provide members an aftercare appointment
• Contacts the aftercare providers (individual practitioners and/or Community Mental Health Centers) and records aftercare appointments in UBH Care Management system
• Enable us to communicate effectively with members and their families about all aspects of the seeking assistance from mental health providers
• Serve as liaison between Optum, the Health Plan and those who use services
• Engage members either face to face
• Determines if the enrollee is aware of his / her aftercare plan and provides assistance with any additional behavioral health needs
• Assists members with understanding locating community support services
• Utilize strong skill sets of managing multiple tasks at a time, being self-motivated, driven toward quality results, managing time well, being very detailed oriented and organized, work well in a team and on your own, and ability to manage multiple deadlines
• Collaborate with Care Managers, Hospital Staff, Providers, and Community agencies and organizations to facilitate access to and transition between emergency room services and outpatient services
• Adhere to detailed, specific documentation requirements in the member’s health record
• Support the creation and assist with the implementation of a comprehensive discharge plan prior to leaving the ER with the members
• Identify and initiate referrals for Health Plan Nevada (HPN) and behavioral health programs
• Respond to concerns and questions from members and families

What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• 401(k) Savings Plan, Employee Stock Purchase Plan
• Employee Assistance Program
• Employee Referral Bonus Program
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Employee Discounts
• More information can be downloaded at: http://uhg.hr/uhgbenefits
• Education Reimbursement
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• University Medical Center (UMC), 1800 W Charleston Blvd, Las Vegas, NV 89102
• 2+ years of casework experience at hospitals, social service agencies or community mental health centers
• Live in a location that can receive an approved high-speed internet connection or leverage an existing high-speed internet
• High School Diploma/GED (or higher) OR 4+ years of experience in behavioral health, social services or a medical field
• North Vista Hospital, 1409 East Lake Mead Blvd, Las Vegas, Nevada 89030
• 1+ years of community outreach experience or field work experience in a healthcare or behavioral health setting
• Current and unrestricted state of Nevada Driver’s License and state-required insurance
• Ability to travel locally approximately 100% of the time and up to 45 miles round trip with reliable transportation, that will enable you to travel to the following locations:
  • North Vista Hospital, 1409 East Lake Mead Blvd, Las Vegas, Nevada 89030
  • Sunrise Hospital, 3186 S Maryland Pkwy, Las Vegas, NV 89109
  • University Medical Center (UMC), 1800 W Charleston Blvd, Las Vegas, NV 89102
• Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
• Sunrise Hospital, 3186 S Maryland Pkwy, Las Vegas, NV 89109
• Intermediate level of computer proficiency, including internet searches and MS Office applications
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.

Preferred Qualifications:

• Experience with mental health and substance abuse dual diagnosis
• Experience working with low-income populations
• Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
• Understanding of Behavioral Health diagnosis and terminology
• 1+ years of knowledge of community-based resources and services
• Bachelor’s Degree (or higher)

Soft Skills

• Creative problem-solving skills with the ability to use community and network resources to meet members' needs
• Excellent customer service skills
• Excellent interpersonal and problem-solving skills
• Demonstrates initiative in achieving individual, team, and organizational goals and objectives
• Able to handle sensitive issues with members and providers in a confidential manner
• Excellent time management and prioritization skills
• Demonstrates flexibility, ability to follow through on all tasks in a timely fashion, good attention to detail and a willingness to learn
• Attention to detail, as observed in day-to-day work
• Demonstrates effective organizational skills and scheduling skills as observed in day-to-day work
• Ability and flexibility to assume responsibilities and tasks in a constantly changing work environment
• Strong oral and written communication skills, specifically telephone skills
• Strong team player, initiative in achieving individual and team goals, and team building skills

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state, and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with UnitedHealthcare. Work with a Fortune 5 organization that’s serving millions of people as we transform health care with bold ideas. Bring your energy for driving change for the better. Help us improve health access and outcomes for everyone, as we work to advance health equity, connecting people with the care they need to feel their best. As an industry leader, our commitment to improving lives is second to none.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Nevada Residents Only: The hourly range for Nevada residents is $18.80 to $36.78. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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