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Senior Technical Writer - Hybrid

Company

Medtronic
Address , Boston, Ma
Employment type
Salary
Expires 2023-06-26
Posted at 1 year ago
Job Description
Senior Technical Writer - Surgical Operating Unit
As a Senior Technical Writer, you will support the production of customer-facing product documentation, including but not limited to user’s guides and instructions for use (IFUs). This includes labeling for both clinicians and patients that accompany medical device products that conform to the Medtronic documentation and quality assurance standards. Projects include R&D new product development as well as sustaining activities/legacy document maintenance for various products produced by the Medtronic Surgical portfolio. You will identify document requirements, collect inputs from cross-functional technical staff and distill this technical information into detailed, accurate content for manuals and/or web-based documents for nontechnical and technical users. Responsible for supporting documentation to the customer-facing literature which may include labeling design plans, trace documents, technical reviews and verification deliverables. You will support product documentation updates to comply with EU MDR, FDA and other regulatory body requirements by incorporating customer inputs and ensuring standardization of document development to comply with Medtronic design standards.
This is a hybrid working opportunity (3 days a week) in our Boston or North Haven office. At this time the role will not be offering relocation assistance.
Surgical Operating Unit:

Our Surgical OU is one new, powerful operating unit bringing together the people and product portfolio of Surgical Innovations and Surgical Robotics. We'll approach the market with a unified approach from concept single strategy, capitalize on our global commercial capabilities, and prove the power of our combined portfolio.

With the Medtronic Mission as our North Star, we will build on our legacy of proven surgical solutions and advance the promise of robotics and digital solutions for the benefit of Medtronic and the customers and patients we serve.

Careers That Change Lives
We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.
A Day in the Life
  • Conducts interviews with various users and technical staff to gather data for documentation.
  • Performs duties in compliance with environmental, health and safety related site rules, policies and governmental regulations.
  • Researches and translates technical information into manuals and/or web-based documents for nontechnical and technical users.
  • Perform the administrative documentation tasks required to establish and track IFUs in a Product Lifecycle Management system.
  • May document engineering processes and specifications.
  • Produces products that conform to the company documentation and quality assurance standards.
  • Continuously evaluate business processes, identify improvement opportunities, and implement improvements.
  • Creates, develops, plans, writes and edits operational, instructional, maintenance or test procedures for paper, multimedia, web-based publications and user sites; may produce content for embedded user assistance technology.
  • Recommends formats responsive to technical and customer requirements.
Must Have: Minimum Requirements

  • Bachelor’s degree with 4 years of medical or technical writing experience

OR

  • An advanced degree with 2 years of medical or technical writing experience

Nice to Have
  • Product Lifecycle Management software experience
  • Strong attention to detail and accuracy
  • Self-directed and highly organized
  • Writing for a global audience
  • Ability to manage multiple priorities
  • Advanced writing/editing skills
  • Medical terminology experience
  • Web design & online content development experience
  • Advanced Experience with Adobe Acrobat® and PhotoShop® software, vector graphics software (e.g. Adobe Illustrator® or CoreDraw) and HTML
  • Advanced experience with FrameMaker® software and experience with Structured Authoring using XML and content management solutions
  • Experience with professional translation services
  • Strong oral and written communication skills
  • Technical writing experience in the medical device, scientific, or other regulated industry

About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)