Senior Social Media Manager, Ai For Innovation Audiences, Image & Culture

We are seeking a Senior Social Media Manager, AI for Innovation Audiences, Image & Culture as the next member of the Microsoft brand social media team! This team runs @Microsoft on TikTok, Instagram, Twitter, Facebook, and LinkedIn and love finding new ways to bridge social media and Microsoft’s mission, to help every person and every organization on the planet to achieve more.
As a part of our team, you would be accountable for curating content showcasing Microsoft’s innovations and global tech advances spanning AI, sustainability, and digital transformation. Success will be defined through experimentation and learning. Ultimately, we build online communities that will drive brand love and entice new and existing audiences to engage with content across the Microsoft brand social channels.
If we ask BingAI to rewrite, it would say: Are you ready to dive into the exciting world of Microsoft's cutting-edge innovations? Join our team as the Sr. Social Media Manager, AI for Innovation audiences, Image & Culture, where you'll be at the forefront of showcasing Microsoft's global tech advances in AI, sustainability, and digital transformation. Your mission? To captivate audiences, foster brand love, and inspire engagement through compelling content. As a creative trailblazer, you'll experiment, learn, and shape online communities that drive our brand forward across Microsoft's social channels. Get ready to unleash your passion for innovation and make a lasting impact!
Responsibilities

• Develop and/or review organic social media posts, day-to-day, including managing creative briefs, developing processes, meeting (sometimes tight) timelines, and measuring success.
• Plan and manage a paid social media campaign, including stating communication objectives, audience targeting, flight dates, and success metrics.
• Use research and/or data to define an audience.
• Use organic, paid, and reactive social media to develop business content to position Microsoft as an innovative thought leader.
• Develop monthly and quarterly reporting that tracks business content performance, uncover insights that will improve performance, and track success of application of insights.
• Nurture a social media community to become increasingly more engaged with our content
• Help develop the business voice and tone of Microsoft on social media.
• Translate business goals into a communications strategy and social media objectives.

Qualifications
Required/Minimum Qualifications

• Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 4+ years Communications, Marketing Operations, Field Operations, Program Management, Project Management, or related experience
• OR equivalent experience.
• 3+ years' professional social media experience working with tools like, but not limited to the following: Sprinklr, Sprout, Opal, and/or Crimson Hexagon.

Additional Or Preferred Qualifications

• Proven track record for new, innovative approaches and smart risk taking.
• 4+ years experience supporting senior executives in an executive communications role.
• Ability to collaborate effectively within a team and across organizational and team boundaries.
• Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 6+ years Communications, Marketing Operations, Field Operations, Program Management, Project Management, or related experience
• 7 years’ experience at a social media agency or a member of a social media team at a medium- to large-sized company.
• Understanding of evolving social media trends.
• Able to trend, mine, and identify emerging social platforms
• 3+ years specialized functional (e.g., retail, technology) experience.
• Have partnered with designers and creative agencies to develop visual assets for social media.
• Undergraduate degree or equivalent work experience that helped hone your creative writing skills.
• Have deep platform expertise on Instagram, Facebook, TikTok, LinkedIn, and/or Twitter.
• 3+ years experience working with social media platforms.
• Social media community management experience.
• OR equivalent experience.
• Exceptional formal and colloquial communications skills.
• Ability to manage complex projects in a fast-changing environment.

Communications IC4 - The typical base pay range for this role across the U.S. is USD $101,200 - $194,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $130,000 - $213,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.