Senior Retail Sales Associate (Full-Time)

Position Summary

AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day.

Position Responsibilities

• Utilizes OBDII to read codes from customer’s automobiles
• Ability to diagnose automobile problems and recommend solutions
• Maintains product knowledge and current promotions through AutoZone systems and information sources
• Provides WOW! Customer Service
• Maintains store appearance and merchandising standards as directed
• Operates cash registers and follows established cash handling procedures
• Utilizes ZNET to help customers locate merchandise or find suitable alternatives
• Ensures assigned store tasks are completed in a timely manner on assigned shift
• Actively engaged in developing more effective customer service skills
• Follows company policies and loss prevention procedures
• Communicates with managers regarding customer concerns and employee matters
• Provides honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations
• Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
• Ensures that merchandise is restocked and placed in their respective areas
• Maintains a safe working environment including PPE (Personal Protective Equipment)

Position Requirements

• Excellent communication and decision making skills
• Basic knowledge of automotive parts is required
• Ability to lift, load, and deliver merchandise
• High School diploma or equivalent
• Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

Compensation Range (USD): MIN 15.5 - MID 15.55 - MAX 15.6