Senior Manager, Contract Verification (Hybrid)

Join the Solar For All Revolution!
At PosiGen, we are passionate about providing money saving solar energy and energy efficiency solutions for people of all income levels. We are seeking an equally passionate Senior Manager of Contract Verification to help further our mission through excellent craftsmanship, customer service, and a team-focused approach.
Essential Job Functions

• Serve as the primary liaison between your teams and other internal departments, supporting them throughout the sales and installation process.
• Oversee the efficiencies of coordination of Site Survey and Energy Efficiency scheduling, including rescheduling of projects.
• Maintain an in-depth understanding of lease and loan documents, and other legal documents including, but not limited to, successions/probate, wills, cash sale documents, and title reports.
• Support the sales team to facilitate a smooth operational flow.
• Lead the team in reviewing and approving new contracts with customers, ensuring that they understand the details of the contract via phone communication. Address any customer inquiries related to the contract and/or product purchased.
• Oversee the accuracy of automatic payment forms and their appropriate processing.
• Coordinate work schedules to ensure consistent and complete coverage.
• Validate and approve contracts (leases, loans) and related documentation for completeness submitted to Contract Verification by Sales across all markets. Ensure that all documents are in accordance with state, jurisdictional, and utility company requirements.
• Regularly update Salesforce/Pulse and other software systems with customer information, to ensure customers progress through the installation process efficiently.
• Provide KPIs on performance, effectiveness, quality, and gaps through regular reporting
• Oversee the operational activities of the Contract Verification team, ensuring that daily tasks are completed in a timely and accurate manner.
• Coordinate and assist in the execution of any special projects assigned to the Customer Communications and Document Compliance teams.

Education/Experience

• Experience with Salesforce CRM software is highly preferred. Experience with DrawLoop and DocuSign software is a plus.
• Excellent communication, leadership, and written skills.
• Strong computer skills (Excel, Word, Outlook, Adobe and related applications).
• Management proficiency with telephony/ call center suites such as Five9/RingCentral preferred
• Strong team player attitude, with the ability to inspire the same in others.
• A Bachelor's degree in a relevant field or equivalent experience.
• Ability to review and manage a high volume of standardized contracts daily. Legal experience and/or exposure is highly beneficial.
• Analytical experience exporting key data and providing analysis is highly preferred

About PosiGen
PosiGen is a people-centric, rapidly growing residential solar company committed to making Solar For ALL a reality. We aim to simplify solar, improve home efficiency, and generate opportunities for the underserved through our first of its kind, no credit check, guaranteed savings solar leasing program.
We Strive To Live Every Day By Our Values
As employees at PosiGen, we are passionate about furthering our mission of Solar For ALL. At PosiGen, we celebrate the individual and foster an environment where employees can be their true self.

• Collaborate and Seek to Understand
• Deliver on our Promises
• Act with Integrity
• Be Humble, Be Kind
• Engage Passionately

PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources.
Base Salary
$70,000—$80,000 USD