Senior Manager, Allstate Roadside Pmo

748949-en_US

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

We are the Good Hands. We don’t follow the trends. We set them.

Job Summary

The Allstate Roadside Program Management Office (PMO) Senior Manager is responsible for using strong business and technical knowledge along with leadership skills to drive results through the development of effective relationships with team members, business partners, and customers. The PMO Senior Manager oversees a team of program managers along with their functions and activities. The PMO Senior Manager is accountable for the performance and results of the team and for achieving business goals.

Key Responsibilities

• Influences and manages business goals, strategy, and culture/work environment
• Provides leadership to direct reports, as well as direction and support to leaders of all functional areas to achieve business and corporate goals
• Assigns projects to staff according to experience and ability; monitors progress and provides guidance and coaching where necessary
• Develops relationships with all key stakeholders; works effectively within Allstate Roadside and with other internal and external partners
• Leads the PMO team that supports the Digital and Operations units of Allstate Roadside
• Oversees, manages and operates within the established program budget and is accountable for the fiscal aspects of the program
• Provides input on staffing needs, talent development, performance management, and succession planning to both senior leadership team and mid-level managers
• Ensures all projects are proceeding according to plans and timelines, meeting targets and expectations, and adhering to established operating parameters; negotiates changes in project resources, scope, and prioritization as necessary to achieve objectives and timelines
• Assists in strategic planning and roadmap development activities, setting short-term and long-term targets that support Allstate Roadside’s goals
• Develops and leads the project/program team in the capturing of all work activities, prioritization, tracking, resource allocation, and reporting of key priorities and projects/programs
• Leads or assists in the evaluation of strategic initiatives, including cost benefit analysis, resource needs, setting the objectives and key results, and risk assessment for identified project and/or programs

Supervisory Responsibilities

This job has supervisory duties.

Education And Experience

• Project management certification preferred
• 5+ years of management experience
• Bachelor’s degree or equivalent experience
• 10+ years of project and program management experience

Certificates, Licenses, Registrations

• No Certification, License or Registration is required for the job.

Functional Skills

• Strong consultative, customer focused approach
• Excellent written and verbal communication and facilitation skills for communicating at all levels, including strong presentation skills
• Excellent coaching and development skills
• Ability to manage, mentor, and develop other program managers
• Demonstrated expert in team leadership and conflict management
• Demonstrated track record in delivering multiple highly complex, specialized projects and programs with a strong focus on execution and results achievement
• Ability to influence and motivate cross-functional teams
• Systems thinking
• Proven skills in program management, talent management, and budget management
• Experience managing technical projects or programs
• Change agility
• Outstanding leadership skills including an innovative approach to problem-solving

Notes

The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

Compensation offered for this role is $122,000.00-$194,750.00 per year and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.