Senior Clinical Project Manager, Pharmacist

Senior Clinical Project Manager, PharmacistPlays a key role in various multi-functional projects critical to the company achieving clinical and operational goals and objectives. Responsible to develop, implement and monitor clinical specialty programs in the field. Primarily responsible to serve as the clinical liaison for assigned contract(s). Manages overall client relationship. Participates in the development of clinical management products and services. Activities address impact on customers, operations, program integrity, pricing, quality and satisfaction. Develops and tracks the appropriate metrics to monitor the quality and care cost impact of the client`s program(s). Requires communication across all departments, an understanding of the strategic impact of the program(s) for the company, knowledge of how the specialty programs integrate with other clinical initiatives, and expertise with data management.

• Assists in modifying implementation approaches within budget and operational framework.
• Develops strong relationships and contacts within the company that are supportive of the achievement of increased revenue goals.
• Develops strong relationships with key contacts at client level.
• Develops, implements, and monitors project plan requirements and timelines, ensures all necessary support, tools and technology are available, and follows up as needed. Meets with business process owners and other appropriate personnel to identify the project`s goals, objectives, critical success factors, and success measures.
• Works closely with teams to ensure consistent delivery of approved programs to their client. Ensures operations are standardized at the fullest extent possible. Provides overall project coordination for the contract's clinical and operational functions.
• Communicates frequently, either by phone or in person, with client to report program progress, establish priorities and maintain positive client relationship. Responds to client`s requests for information. Assesses, investigates and resolves difficult issues to achieve customer satisfaction.
• Supports other functions as requested throughout the program development lifecycle including finance, outcomes, communications and IT.
• Revenue Generation - Works jointly with Account Manager to ensure revenue goals, administrative expenses are managed.
• Leads the development of clinical program enhancements and better practices. Assists with development, enhancement, and maintenance of operational functions, policy and clinical support and provider education
• Oversees and coordinates implementation of new specialty programs and serves as liaison between the company and customers as needed.
• Responsible for oversight of all program reporting. Ensures standard and ad hoc reports are provided accurately and on time.

• Project management experience and knowledge of health plans required.
• Provider experience preferred.
• Proven ability to plan, organize, schedule, direct, control and monitor project activities.
• 7+ years of experience in clinical operations, quality, network, pharmacy or project management.
• Well developed interpersonal skills. Ability to perform basic financial analysis.

Clinical, Project/Program ManagementA Combination of Education and Work Experience May Be Considered., Bachelors - PharmacyRPH - Registered Pharmacist - Pharmacy - PharmacyPotential pay for this position ranges from $107,330.00 - $182,470.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.