Seed Service Advisor Jobs

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.

Seed Service Advisor

The Seed Service Advisor is responsible for the Product Supply relationship with Retail partners, Seedsman & grower customers. Provides execution of the best-in-class service through effective interactions with customers/partners to ensure business needs are fulfilled and sales targets are met in partnership with the Commercial organization, and is accountable for delivering the brand experience and managing critical operational needs for the full market year as the direct account owner.

YOUR TASKS AND RESPONSIBILITIES

The primary responsibilities of this role, Seed Service Advisor, are to:

• Analyze account history & build annual operational plans with accounts to create mutually beneficial approaches that support achievement of account & Bayer business targets;
• Provide value added services that enhance the customer experience & induce loyalty;
• Implement continuous improvements in operational efficiency and customer experience;
• Be accountable for Operational Excellence within Product Supply processes that can be shared with customers to enhance their business;
• Utilize basic agronomic knowledge to support product upsell or provide substitutions;
• Be responsible for the Product Supply relationship with Retail, Seedsman & Grower customers for assigned accounts and strengthening relationships in a proactive, intentional way;
• Understand the Region’s supply needs & position partnering cross functionally to optimize orders and product deliveries to meet marketing timing needs & Bayer business targets.
• Influence account behavior in support of Sales & Operational business plans including influence to take in non-optimal scenarios, adopting new processes, tools and systems;
• Provide information on order, supply availability, timing, deliveries, updates on products, marketing and operational programs;
• Understand, advise & support accounts on product updates, marketing & operational programs;

REQUIRED QUALIFICATIONS:

• Key Competencies: customer focus, collaboration, negotiation, relationship and conflict management.
• Works well in a team environment to achieve common goals;
• Problem solving and decision-making ability based on data and analytical prowess;
• High agility in a fast-paced environment will ability to effectively work in a matrix environment;
• Self-motivated, results-oriented with a process improvements mindset able to work independently with minimal supervision;
• Excellent customer service & influencing skills with very strong written and verbal communication skills;
• Bachelor’s degree;

PREFERRED QUALIFICATIONS:

• Five years of professional experience preferably in Customer Service, Commercial, Logistics, Operational or Agricultural fields;
• BS/BA degree preferably in Agriculture, Agronomy, Business, Marketing, or Supply Chain Management.

Position may include opportunity to work up to 100% remote.

Domestic relocation may be offered for this position.