Security Senior Service Technician

Overview

When you join Allied Universal® Technology Services, you are joining one of the fastest growing security systems integrators in North America. Build your career within a fast-paced, dynamic, and diverse environment that combines leading-edge technology solutions - electronic access control, video surveillance, alarm monitoring, emergency communications, robotics, drones, and other smart tech innovative solutions - with physical security solutions to safeguard our clients and our communities.

What to expect as a Commercial Security Senior Service Technician:

• Region includes New york Metro Region including Connecticut
• Company Truck and Gas Card provided

What to expect as a Commercial Security Senior Service Technician:

The Senior Service Technician will be responsible for service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP based video systems including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems. As a Service Technician, this person is expected to be a highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services' core values.

• Drive to commercial client sites, with a company issued vehicle, to perform service
• Electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems)
• Apply all necessary documentation for tracking of service related issues
• Perform other duties as assigned by Operations Management
• Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applications
• Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devices
• Travel to Commercial client sites to service, repair, troubleshot and detect access control equipment and IP based video security systems. Including but not limited to:
• Troubleshoot system installations in a such a manner as to identify issues and to apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code
• Provide phone and on-line remote diagnostic support
• Establish and maintain effective working relationships with both internal and external customers

What Knowledge And Skills Are Required

• Be able to work independently or as a member of a team
• Ability to meet deadlines and work in a fast based environment with minimum direction
• Strong troubleshooting skills, mechanical and electronics aptitude
• High School Degree, Vocational School or equivalent required
• Available for scheduled “on-call” duties to respond to emergency service calls
• Capable of lifting up to 50lbs and work on ladder heights of up to 16’
• Good communication skills for effective interaction with internal & external customers
• Understanding of Windows operating systems and overall IT network topology
• 5+ years of field experience
• Experience with any or all of the following preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI
• Possession of state specific licensing (i.e. Class D or Alarm Installer etc.) or ability to hold license once hired
• Highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core values
• Good verbal and written communication skills

Pay rate: $34-45/hr (depending on experience)

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Requisition ID

2023-1035457