Sales Manager Jobs

The Hilton Garden Inn Charleston Waterfront is now hiring a dynamic Sales Manager to join our wonderful team! This is a full-time position and the Sales Manager position is currently deployed to the SMERF segment which includes, but is not limited to, weddings and family reunions. The Sales Manager is part of an on-property sales team which includes the Director of Sales, Event Manager, and Sales Coordinator, which allows the position to be a truly sales focused position. Once a contract is finalized, the Sales Manager introduces the client to either the Event Manager or Sales Coordinator, who then works with the client for detailing prior to arrival.

This is a salaried position ranging from $52,000 to $56,000 per year. Benefits include paid holidays, paid time off, insurance (medical, dental, life, vision, disability, etc.), 401k with employer match, quarterly BONUS plan, and MORE!

Assists the direct sales effort of a hotel by collaborating with the Director of Sales to proactively target those segments/accounts that the Director of Sales is not pursuing. In addition, responds to sales inquiries and walk-ins by qualifying and booking business appropriate for the hotel.

Develops and executes quarterly sales actions plans, maintain positive interdepartmental relations and completes special projects as assigned by the General Manager and/or Director of Sales.

Success is determined through achievement of the hotels revenue goals and improvement, where possible, in market share performance as compared to that of the hotels defined competitors.

PREREQUISITES

• Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.
• Previous direct selling experience.
• Professionalism must be displayed at all times.
• College Degree (BS/BA) preferred or equivalent work experience
• Experience selling in a Marriott or Hilton Focus Service Hotel is a plus.

ESSENTIAL JOB FUNCTIONS

• Must be able to lift and carry 30 pounds, push and pull 50 pounds, sit or stand for long periods of time and must be able to drive.
• Computer skills required: Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, experience working with customer relationship management software (SalesPro, ACT, Salesforce) is preferred.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITES

• Willing to perform other assigned duties that the individual is capable of carrying out.
• The ability to inspire confidence in and gain respect from superiors, peers and subordinates.
• Is thoroughly familiar with the LBA Hospitality Associate Handbook. Adheres to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the Associate Handbook.
• Has the aptitude to effectively influence others.
• Creative skills.
• Enjoys interacting with customers.
• Financial analysis skills. Has the aptitude to assess potential business opportunities and whether or not they contribute to the success of the business.
• Sees a vision and is not deterred from achieving it.
• Displays a can do attitude.
• Practices safety standards at all times and is alert to hazardous conditions. Reports any hazardous conditions immediately to the hotel General Manager or appropriate staff member.
• Committed to the company and the achievement of its goals.
• Project management skills (i.e., organizing, multitasking).
• Effective communication skills, written and verbal.

SPECIFIC RESPONSIBILITIES

• Approaches the position with a relationship building/proactive selling mindset. Ensures that weekly telephone prospecting/qualification/solicitation calls goals are met or exceeded. Participates in outside sales calls as directed.
• Based on the hotels selling strategy, books appropriate business from assigned segments that allows hotel to achieve/exceed monthly room revenue budget, and, if applicable, other revenue budgets specific to assigned hotel.
• Remain in active status in a minimum of three outside organizations including but not limited to : Local Convention and Visitors Bureau, Chamber of Commerce, Sports Commission, university affiliations etc.
• Ensures that all reports, internal requests for information and special projects are submitted on or before their due dates.
• Over time becomes thoroughly knowledgeable with regard to their client base and builds strong business relationships.
• Adds to the camaraderie of the hotel by helping to celebrate the successes of coworkers.
• Maintains awareness of the sales practices of the hotels competitive set, and, as warranted, takes proactive steps to neutralize their efforts.
• Works with the GM and/or DOS to evaluate potential business opportunities for assigned hotel.
• Ensures that he/she adheres to all sales administrative processes that are in place from the LBA Corporate Office.
• Looks for opportunities to grow revenue for LBA Hospitality by cross-selling other LBA hotels.
• Becomes an expert when it comes to selling against the hotels competitive set.
• Utilizes available business tools to prospect for new business (i.e., Brand database reports, Hoovers, local newspapers and business journals).
• Strives to continually improve his/her general business and industry/job specific skills by attending Brand and LBA Corporate-sponsored sales training, and, if appropriate, outside continuing education.
• Performs the necessary pre-call planning and post-call follow-up for client outside sales calls.

WORKING CONDITIONS/SPECIAL REQUIREMENTS

• Occasional overnight travel for training, to assist with a sales blitz in another LBA city, etc.
• Typical week consists of 80% outside and 20% inside sales activities.

POSITIONS FOR POSSIBLE FUTURE ADVANCEMENT

• Regional Director of Sales
• Director of Sales (Single or Dual Property)
• Area Director of Sales

ACKNOWLEDGEMENT
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Brand: Hilton Garden Inn
Address: 45 Lockwood Drive Charleston, SC - 29401
Property Description: GCS-Lockwood Drive-Charleston, SC
Property Number: 4027