Sales & Customer Service Associate

Where Better Careers Begin!

Massage Envy Robinhood Road 3350 Robinhood Road Winston-Salem, NC 27106

Do you have a passion for helping others? At the Massage Envy Robinhood Road franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay

• Employee Referral Bonus Program ($500 per referred MT)
• Competitive base pay of $12/ hour plus unlimited bonuses and commissions
• 40% off all products
• Long-term career planning and advancement
• Discounted pet insurance through Fetch
• A flexible schedule for a better work/life balance
• Paid Time Off (PTO) for full-time team members
• Company contributed medical insurance for full-time team members
• In-depth product and service training
• Employee Assistance Program available
• Vision, Dental, Accident, Short-Term Disability, Long Term-Disability and Life insurance also available
• 401(k) retirement plan for all team members after 6 months of employment

Qualified Candidates

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Must be 18 years or older

Day-to-Day

• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Provide outstanding customer service and help everyone feel valued and understood
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

• ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.