Sales Associate Jobs

Our Story

Madewell is a community-driven clothing destination that champions creativity, inclusivity, and self-expression. With denim at the brand’s core, Madewell also offers all the tenets of a great wardrobe, from easy tees and timeless outerwear to classic footwear and last-forever bags. Beyond impeccably designed products, Madewell also distinguishes itself through a number of meaningful sustainability initiatives, a best-in-class customer loyalty program, and community-driven initiatives including Hometown Heroes and Labels We Love. For more information, visit madewell.com and follow us @madewell.

Job Summary

As a Sales Associate, you act as a brand ambassador bringing your own personal style, passion for the product and welcoming energy to the sales floor each day. You’ll create genuine connections, helping customers to find their own unique look. You’ll collaborate with your team members and managers to drive the business, jump in on tasks that help create a seamless customer experience, and bring a collaborative, kind, and inclusive energy to the sales floor.

Job Responsibilities

• Assist in store tasks—our customers should always see us at our best.
• Share feedback, insights and ideas with the management team.
• Complete training, use product knowledge tools, participate in fit sessions and put those experiences to use.
• Act in a manner that aligns with our values.
• Drive sales by exceeding selling and service expectations.

(About you) You’ll be great in the role if you …

• Do what it takes to create seamless, amazing experiences customers can’t stop talking about.
• Love the brand and have a great fashion aesthetic.
• Can regularly move around all store areas and be accessible to customers.
• Build productive relationships with everyone on the team and always respect each other.
• Are at least 18 years old.
• Are available when we are busy, including: nights, weekends and holidays.
• Leverage technology, while also knowing that devices don’t dominate the dialogue.
• Are flexible, and ready to have fun along the way.
• Make the best first impression—smile, welcome and connect with customers authentically.
• Can bend, reach, stretch as well as lift, carry and move at least 40 pounds | 18 kilos.
• Bring your best to everything you do and achieve your goals.

Before we wrap, a word about a few of our way cool perks…

• Amazing merchandise discounts
• 401(k) plan with company matching contributions
• Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*
• Competitive base pay and bonus programs
• Time Away – paid time off, holidays, parental leave, disability leave, bereavement*
• 24/7 free confidential help with a variety of personal and work concerns
• Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
• Flexible days and hours
• Personal and professional development
• Giving back –volunteer program, disaster relief funds, charitable matching donations*

Hourly Range: $15.80 - $20.50

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.