Saint Laurent Client Advisor Oakbrook

ABOUT SAINT LAURENT
Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April
2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

• Cultivate a robust client portfolio to secure a proactive and growing business
• Provide outstanding client and after-sale service to all visitors and clients
• Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
• Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spirit
• Effectively use all the available tools to optimize business opportunities
• Upholds and adheres to all company policies and operational procedures
• Communicate in a professional and sincere way, with clients and colleagues
• Show a transparent and genuine attitude with the client and create a unique connection with them
• Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
• Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach

• Proactive, passionate & with a problem-solving attitude
• Preferred experience in providing high-quality service in a client facing role, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
• Have passion for the fashion culture, like to create personalized looks
• At ease with using tools and applications, adapts quickly with new technology
• Strong team spirit to achieve common goals
• Have a business mindset and an entrepreneurial spirit
• Excellent written, oral & listening skills, in English and local language, additional languages preferred
• Motivated to work in a fast-paced environment, able to multitask, prioritize; is open minded and driven by creativity
• Embrace change and see it as an opportunity to grow and develop

Regular2023-05-22Full timeYSL America Holding Inc.