Safety Guard | Western Psychiatric Hospital

UPMC Western Psychiatric Hospital is seeking an individual for our Safety Guard position. The hire for this position will help support our mission of Quality & Safety for patients, visitors, and fellow employees.

Responsibilities:

• Provides customer service to patients, families, visitors, and staff to maintain a safe and secure environment. Monitor security, fire, and environmental alarms, respond to alarms, and assist when needed. Directs traffic on hospital property; enforces traffic and parking regulations; assists patients, visitors, and employees with vehicle problems per policy and training. Escorts, assists and/or directs patients and visitors to areas within the hospital or facility, furnishes information, as requested.
• Establish a presence at an assigned post or by patrolling UPMC Western Behavioral Health and Western Psychiatric hospitals, buildings, grounds, garages and associated areas to deter criminal activity, may carry a watch tour clock or similar device to record the patrol of a designated area. Has awareness of unauthorized persons, unusual physical factors, and mechanical malfunctions; reports or resolves problems, as appropriate. Conduct searches according to system and department policy regarding customer service responsibilities and maintaining paperwork and property appropriately. Report and document activities and contact UPMC Police Officers or other appropriate law enforcement regarding incidents, suspicious activities and hazards when necessary. Responds to and resolves problems, disputes, and unusual circumstances as necessary.
• May aid handicapped, and elderly persons upon arrival and departure from the hospital or facility and assures an adequate supply of wheelchairs are at the hospital entrance. Works cooperatively with local police departments and authorities. Responds to requests for assistance in the assigned locations; assists in locating patients. Locks all doors, in designated areas, after regular business hours; unlocks doors at the start of business hours.
• Maintain required certifications and licensing. Complete all mandatory training programs per departmental guidelines.

• Able to effectively deal with stress and potentially dangerous situations.
• Good interpersonal skills; able to deal with stress and potentially dangerous conflict situations.
• Be able to effectively communicate both orally and in written format.
• High School diploma or equivalent preferred.
• Must be available for all shifts.
• Physical fitness requirements to deal with typical physical demands that require full body motion and physical strength and stamina sufficient to respond to crisis interventions and medical emergencies.
• Must possess strong interpersonal skills, especially the ability to effectively interact, communicate, and diffuse potential combative situations with persons from all walks of life.
• All applicants will be subject to a thorough background and criminal record check.
• High level of integrity required for handling sensitive/confidential UPMC information.

Licensure, Certifications, and Clearances:
Cardiopulmonary Resuscitation certification required within 30 days of hire. Successfully pass UPMC Physical Fitness Standard prior to hire. Comprehensive Crisis Management (CCM) required after hire.

• Comprehensive Crisis Management (CCMC)
• Cardiopulmonary Resuscitation (CPR)
• Act 31 Child Abuse Reporting with renewal
• Act 34 with renewal
• UPMC Physical Fitness Standard
• Act 73 FBI Clearance with renewal
• Act 33 with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran