Room Service Wait Staff

The Room Service Wait Staff position at MD Anderson Cancer Center in the Texas Medical Center works as the key link in providing excellent customer service to patients, caregivers and guests while delivering breakfast, lunch and dinner. Patients at MD Anderson receive an extensive menu of fresh, cooked-to-order foods delivered to their hospital rooms and tailored to their dietary needs and/or restrictions. Caregivers and guests of inpatients are also able to order quality meals with fresh ingredients designed by culinary experts.

Ideal candidate will have a high school diploma or equivalent and at least one year of experience as a waiter or server. This position will work 2pm-10:30pm, with rotating weekends and holidays required.

Hourly breakdown of salary range:
Minimum $15.00 - Midpoint $17.88 - Maximum $20.77

MD Anderson offers our employees:

• State of Texas longevity pay
• Minimum 24.5 days paid leave in first year (PTO & holidays)
• Tuition Assistance Program
• Employer paid short-term disability, life & accidental death insurance
• Paid employee medical benefits (zero premium) starting on first day
• Teacher's Retirement System defined-benefit pension plan

Job Specific Competencies:
Orients patients to room service offerings.
Assists patients and guests with menu selection.
Assembles, delivers and serves meals and nourishments.
Utilizes knowledge of menu and modified diets to ensure that menu selections comply with prescribed diet, age-related needs and other patient conditions.
Communicates effectively with nursing and nutrition staff to coordinate meal service with other patient care functions.
Prepares and delivers tube feedings.
Retrieves trays, records food intake and returns trays to ware washing area.
Inventories, assembles and delivers supplies.
Maintains sanitation of work area and equipment.
Collects payment for guest trays.
Create a positive interaction and outcome with all patients, guests and staff by utilizing the interpersonal and customer service skills.
Communicate effectively, assure accuracy, food presentation, and diet compliance, explain the menu selection process, assist patient with menu selection and reassure delivery and pick up within established time frame.
Adhere to policies, guidelines and procedures.

EDUCATION:
Required: High school diploma or equivalent.

EXPERIENCE:
Required: At least one year of experience in a patient care or hospitality environment.
Preferred: Must have at least one year of experience as a waiter or server.

LICENSE/CERTIFICATION:
Must obtain a current Texas Food Handlers Certification within 30 days of entry into job.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

• Maximum Salary : US Dollar (USD) 43,200
• Work Week: Evenings, Varied, Weekends
• Requisition ID: 160546
• Midpoint Salary: US Dollar (USD) 37,200
• Referral Bonus Available?: No
• Pivotal Position: No
• Employee Status: Regular
• Fund Type: Hard
• Science Jobs: No
• Relocation Assistance Available?: No
• Minimum Salary: US Dollar (USD) 31,200
• FLSA: non-exempt and eligible for overtime pay
• Employment Status: Full-Time
• Work Location: Onsite

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