Room Attendant Jobs

The Wayfarer DTLA is looking for a dynamic Room Attendant to join the team! The room attendant will be instrumental in making a great first impression for our guests! They are responsible for cleaning rooms, hallways and other areas as assigned and complying with Company standards.

Situated in downtown Los Angeles on the corner of South Flower and 8th Street, The Wayfarer DTLA is perfectly placed to capture a number of varying markets. With unique food & beverage offerings, including a top-notch rooftop bar, and a full event and activation program for all of the outlets, The Wayfarer is primed for opportunity from both local residents in downtown, as well as travelers to the city center. The Wayfarer has a fun, lifestyle and irreverent feel to it. This design forward hotel will elevate the independent and ever curious traveler experience through a variety of flexible and social public spaces, local art installations, and interactive touches that entice one to dig deeper and truly experience the destination.

Essential Functions and Responsibilities of the job include but are not limited to:

• Adhere to Pacifica’s Pure Stay guidelines to ensure the health, safety and comfort of our team members and guests.
• Turn in all items left in guestroom to manager immediately.
• Never leave the property with key.
• Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines
• Follow Company policy for room amenities.
• Report any maintenance items that need immediate attention.
• Assist with laundry as needed.
• Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
• Clean guest rooms to Company standards including but not limited to making beds, dusting, vacuuming, cleaning bathrooms completely, wiping down walls, etc.
• Clean rooms within the minutes-per-room guideline established by the Executive Housekeeper and General Manager.
• Perform other duties as assigned, requested or deemed necessary by management.
• Report any missing/found articles or damage to the Executive Housekeeper.
• Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
• Maintain complete security of master room key. Return the key at the end of shift.
• Communicate effectively with guests and fellow team members.

Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering, and select charity promotions throughout the year.

Salary Range: $20-20.50/hour

Experience

Preferred

• 1 year(s): Knowledge/Education/Experience: Previous one (1) year experience preferred.
• Physical Requirements: Frequently walking indoors and outdoors, climbing stairs. Repetitive bending, stooping, squatting, kneeling, reaching, twisting, crawling, lifting and carrying. Reaching above, at and below shoulder level. Lifting and carrying unassisted up to 20 lbs. Exposure to cleaning agents.
• Skills/Abilities/Other Requirements: Basic cleaning skills. Ability to communicate in English with guests, management and fellow team members to their understanding desirable. Ability to prioritize, organize and make good judgments. Dependable.

Education

Preferred

• High School or better

Behaviors

Preferred

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Loyal: Shows firm and constant support to a cause
• Functional Expert: Considered a thought leader on a subject
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group

Motivations

Preferred

• Goal Completion: Inspired to perform well by the completion of tasks
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization