Room Attendant Jobs

General Summary
Responsible for helping to achieve ongoing guest satisfaction by maintaining cleanliness and sanitation of guest rooms including, reporting room status discrepancies and maintenance problems to supervisor.
Principal Duties and Responsibilities

• Clean rooms/suites as assigned by Director/Supervisor.
• Dust and vacuum furniture.
• Remove used guest amenities and supplies, and replenish as necessary per specific brand standards.
• Maintain storage rooms and stock carts.
• Vacuum and sweep carpets and floor.
• Inspect rooms for safety hazards and for the operating condition of equipment.
• Transfer dirty linen from housekeeping cart into laundry cart.
• Adhere to all fire, safety and security procedures according to company policies.
• Empty wastebaskets and replace wastebasket liner.
• Report all lost and found articles and maintenance issues to a supervisor.
• Perform additional assignments as required.
• Check for damaged or soiled linens, replace as necessary.
• Assist with preventive cleaning programs as assigned.
• Respond to requests from guests for assistance and information about the local area.
• Check with supervisor upon completion of room assignments, before leaving for the day.
• Responsible for any assigned keys.
• Change linen and make beds.
• Clean showers, tubs, sinks and bathroom items.
• Replace room literature and other items as directed by Director/Supervisor per specific brand standards.
• Provide information to guests about hotel services, facilities and other amenities.
• Report all "Do Not Disturb" and "Refused Services" to supervisor.
• Dust and clean room decorations, appliances and structural surfaces.
• Prepare rooms for guest arrival and respond to special requests from guests.

Job Requirements

• One year previous housekeeping experience preferred.
• Must be detail oriented.
• Requires reaching overhead, climbing, crouching, and twisting.
• Must be able to bend, kneel, lift, push, carry and pull up to 50 lbs.