Room Attendant - Housekeeper

Opportunity: Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Potential Career Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Essential Job Functions

• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Greet guests upon interaction with a warm and friendly greeting.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Process guest items left in rooms according to lost and found policy.
• Perform other duties as requested by management.
• Notify managers concerning the need for repairs in guest rooms.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Change bed linens and replace towels and other amenities.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.

Position Requirements

• Previous housekeeping experience required or equivalent training.
• High School diploma preferred.
• Understand and communicate in English.

HHM Benefits and Perks

• 401k Company Match
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• Educational/Professional Development
• Free Basic Life Insurance
• Employee Assistance and Wellness Program
• Travel Discounts
• Competitive wages for full time and part time opportunities
• Commuter Transit and Commuter Parking Benefits
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It