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Recruited by Sage Hospitality Group 11 months ago Address Wayzata, MN, United States

Room Attendant - Hotel Landing

Company

Sage Hospitality Group

Address Wayzata, MN, United States
Employment type FULL_TIME
Salary
Category Hospitality
Expires 2023-07-22
Posted at 10 months ago
Job Description
The Hotel Landing is the newest, most exciting boutique hotel in Wayzata. On the shores of Lake Minnetonka, just 15 miles from downtown Minneapolis, you will discover a unique lifestyle destination framed by modern architecture and bustling urban energy.


Working at Hotel Landing is a whole different experience. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and to each other.


We seek the best hospitality professionals. Achievers and leaders. Passionate, highly competitive and exceptional people. In return, we provide every team member with unparalleled opportunities to exercise their responsibility and integrity, while growing themselves and building a valuable and rewarding career!


Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.


  • Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
  • Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
  • Lifts mattresses to check for soil between mattresses and under bed.
  • Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
  • Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
  • Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
  • Performs other duties as assigned, requested or deemed necessary by management
  • Maintains a friendly, cheerful and courteous demeanor at all times.
  • Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
  • Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
  • Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
  • Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
  • Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
  • Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.


Education/Formal Training


No formal education or training


Experience


None


Knowledge/Skills


  • Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
  • Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.


Physical Demands


The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Must be able to lift up to 50lbs. continually throughout a shift.
  • Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.
  • Must be able to push, pull and move levers, equipment and furniture throughout a shift.
  • Must be able to work with arms raised above head throughout a shift.
  • Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.


Environment


  • Prolonged strenuous physical activity in indoor climate-controlled environment.
  • Excessive heat and humidity in laundry. Inside 95% of shift.


The Perks


  • Medical, Vision, Dental Insurance, 401k
  • Free Shift Meal
  • Convenient Location
  • Sage Hotel & Restaurant Discounts across the US
  • Paid vacation, sick and holiday pay


At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.