Rn-Home Infusion Coordinator - Memorial Home Infusion Operations, Ft-Days, Msp: Op Rx - Home Infusion

Summary:
Responsible for coordinating clinical care and transitioning patients receiving complex infusible drug therapies from the acute care environment to be continued at home. This position works directly with patients, licensed independent providers, case management, pharmacist and home health services to coordinate care for patients in need of infusion services post discharge.

Detailed responsibilities:

• Works in collaboration with home infusion intake to verify eligibility and clinical appropriateness for the prescribed home infusion service.
• Performs patient and family education and training on home infusion services including administration drug therapy, infusion delivery methods, aseptic techniques and IV access and intravenous line access maintenance.
• Maintains communication with all stakeholders, including patient and family regarding all aspects of therapy, including potential issues that may contribute to therapy delays, denials or prior authorizations related to service benefits. Maintains exceptional on-going communication and documentation regarding referral status and final disposition of infusion cases.
• Participates in quality program initiatives and improvement activities including incident reporting and or adverse drug events reports
• Serves as main liaison between the pharmacy, referral resources, patient and family members until discharge plans are finalized.
• Performs order entry clarification, clinical progress note, plan of care documentation for physicians and other home care providers to ensure appropriate orders are available for patient discharge.
• Responsible for care coordination for home health services related to infusion therapy prescribed if services cannot be met by MHS home health partners.
• Gathers the appropriate medical information necessary to support need for infusion service . Utilizes nursing clinical skills in a collaborative process to identify, coordinate and facilitate exceptional healthcare outcomes for patients.
• Performs individualized clinical screening assessments of patient's disease and prescribed therapy to ensure safe transition of care from hospital to the outpatient environment.
• Performs on going documentation regarding referral status and final disposition.
• Performs bedside infusion therapy site evaluation, transfer of infusion equipment for high risk continuous intravenous infusion start up care transition prior to hospital discharge (i.e. inotrope and parenteral nutrition therapies).
• Responsible for reviewing 100% of all infusion referral service orders for accuracy and appropriateness. Triages referral to the appropriate service provider.

Competencies and skills:
Essential:

• STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
• ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
• CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
• RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.

Education:
Essential:

• Bachelors

Education specialization:
Essential:

• Nursing

Credentials:
Essential:

• Registered Nurse License

Education equivalent experience:
Essential:

• •

Other information:
Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Required Work Experience: Two (2 ) years of experience.

Working conditions:
Essential:

• Climbing 40.00%
• Domestic Animals 40.00%
• Audible Speech 80.00%
• Asbestos 20.00%
• Lifting or Carrying 25.01 lbs - 75 lbs Non-Patient 40.00%
• Computer Monitor 80.00%
• Hearing Acuity 60.00%
• Sitting 80.00%
• Fire Risk 20.00%
• Bending and Stooping 40.00%
• Seeing - Far 60.00%
• Potential Electric Shock 20.00%
• Latex 60.00%
• Dust 40.00%
• Repetitive Movement Foot/Leg 60.00%
• Hazardous Chemicals 20.00%
• Extreme Heat/Cold 20.00%
• Cytotoxic Chemicals 20.00%
• Squatting 20.00%
• Potential for Physical Assault 40.00%
• Moving Mechanical Parts 40.00%
• Biological Hazards - Skin or Ingestion 20.00%
• Needles/Sharp Objects 40.00%
• Depth Perception 60.00%
• Running 20.00%
• Seeing - Near 60.00%
• Heating Devices 20.00%
• Bio hazardous Waste 40.00%
• Kneeling 40.00%
• Hazardous Medication 40.00%
• Walking 60.00%
• Magnetic Fields 20.00%
• Keyboard Entry 80.00%
• Pushing or Pulling 26 - 75 lbs Non-Patient 40.00%
• Repetitive Movement Hand/Arm 60.00%
• Hypoxia 20.00%
• Lifting/Carrying Patients 35 Pounds or Greater 0.00%
• Reaching 40.00%
• Biological Hazards - Respiratory 20.00%
• Taste Discrimination 60.00%
• Standing 60.00%
• Laser/High Intensity Lights 20.00%
• Radiation 20.00%
• Hazardous Noise 20.00%
• Communicable Diseases and/or Pathogens 20.00%
• Gas/Vapors/Fumes 20.00%
• Pushing or Pulling 0 - 25 lbs Non-Patient 40.00%
• Lifting or Carrying 0 - 25 lbs Non-Patient 40.00%
• Distinguish Color 60.00%