Rn Virtual Health Triage Nurse- 24 Hours Monday-Thursday Evenings

Job Title: RN Virtual Health Triage Nurse
24 Hours Monday-Thursday evenings
Non-Exempt
Job Code: 170393
Primary Purpose
The RN Virtual Health Triage Nurse is primarily responsible for successfully receiving and triaging inbound calls to St. Elizabeth Physicians practices. The RN Virtual Health Triage Nurse is responsible for the medical triage of these patients using established protocols and providing specified guidance per said protocols. The RN Virtual Health Triage Nurse is also responsible for scheduling appointments for patients as indicated by the protocol set. The RN Virtual Health Triage Nurse is a member of the Virtual Health Care Team and collaborates with providers at St. Elizabeth Physicians to provide safe, timely, effective, and efficient patient care.
Education
Minimum: Graduate of accredited Registered Nurse Program.
Desired: Bachelor’s of Science in Nursing (BSN)
Years Of Experience
Minimum: 3 years of RN experience
Desired: Experience in nursing in both inpatient and outpatient settings, excels in telephone triage
Required Skills And Knowledge

• Work well telephonically as well as face-to-face
• Work professionally with doctors, hospital administration and management, SEP associates and the public.
• Excellent interpersonal skills
• Knowledge of electronic Health Records - (EPIC)
• Ability to perform critical analysis
• Ability to manage and prioritize multiple tasks.
• Excellent verbal and written communication skills.
• Ability to affect change
• Positive attitude
• Ability to work autonomously
• Organized, neat and self-motivated.
• Quest for learning and excellence.
• Warm personality with concern for others.
• Comfort in using Perfect Serve for provider messages.
• Knowledge of Microsoft Excel, Word, Outlook and PowerPoint and the ability to learn other computer skills as needed.
• Self-directed

Minimum
LICENSES AND CERTIFICATIONS:

• Must have a valid driver’s license for travel between office sites.
• Kentucky Registered Nurse (RN) license required to be hired
• Must obtain an Ohio and Indiana Registered Nurse (RN) license within 30 days of hire