Rn- Highland Heights Primary Care

Job Title: RN Care Coordinator

Non-Exempt

Job Code: 140192

Primary Purpose

Works collaboratively with providers, (interdisciplinary staff) and clinical associates to support patients with chronic conditions and/or complex needs according to guidelines established by (care transition) the primary care and other clinical programs such as PQRS, PCMH, etc. Facilitates effective communication, coordinates services, address barriers, and provides education and guidance for patients related to current health concerns.

Education

Please describe the minimum education REQUIRED to perform the position duties.

• Care Management Certification preferred
• Current Driver’s License in good standing and reliable and insured transportation
• Current State Allied Health License required, RN.
• Degree in nursing or other related clinical field

Years Of Experience

• Three to four years medical field experience
• Demonstrated knowledge of anatomy and physiology, pharmacology, etc.
• Ambulatory and/or care management experience preferred

Required Skills And Knowledge

• Organized, neat and self-motivated.
• Demonstrated ability to work independently resulting in effective outcomes and on-time performance.
• Must work carefully and precisely with attention to detail.
• Be familiar with motivational interviewing with patients
• Work well telephonically as well as face to face
• Must utilize resources wisely.
• Experience in planning and coordinating multi-disciplinary communications strategies, strategic initiatives, and events.
• Warm personality with concern for others.
• Must respond and follow through to requests from customers promptly.
• Ability to perform critical analysis
• Ability to manage and prioritize multiple tasks.
• Positive attitude
• Work professionally with doctors, hospital administration and management, SEP associates and the public.
• Quest for learning and excellence.
• Performs duties willingly and with initiative. Shares necessary information so co-workers can do the same.
• Knowledge of Excel, Word, Outlook and PowerPoint and the ability to learn other computer skills as needed.
• Self-directed
• Excellent verbal and written communication skills.
• Good organizational skills.
• Can work autonomously
• Demonstrated ability to work successfully in a team-based decision-making culture.
• Excellent interpersonal skills
• Ability to affect change
• Knowledge of electronic Health Records - (EPIC)
• Cooperates with other departments and work groups.

Other Required Skills And Knowledge

Previous Quality Assurance experience preferred.

Licenses And Certifications

List any licenses and/or certifications required to perform this position.

Current state Allied Health license.