Risk And Insurance Manager

This recruitment is open to the public. The eligible lists established through this recruitment will be used to fill a current vacancy within John Wayne Airport and may be used to fill any future vacancies in other agencies throughout the County of Orange. This recruitment may also be used to fill positions in similar and or lower classifications.
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

JWA has an annual budget of approximately $200M and operates as an enterprise fund self supported/funded agency and receives no monies from the County’s General Fund. These revenues are to operate and optimize the Airport, repay bonds, fund capital improvements, maintain assets, and support aviation planning.

• Vision: To be a world-class aviation gateway for business and leisure travel.
• Mission: To plan, direct, and provide high-quality aviation services and facilities for Orange County in a safe, secure, and efficient manner.

For more information click here John Wayne Airport
For more information click here County of Orange
AIRPORT DIRECTOR’S OFFICE
The Airport Director’s Office provides executive leadership for John Wayne Airport. The Director’s Office is also home to several units that support the Airport and/or have an Airport-wide impact. These additional units include Quality Assurance and Compliance and Insurance. The Director’s Office also has dotted-line oversight of the JWA County Counsel and Human Resource Services teams.
THE OPPORTUNITY
John Wayne Airport (JWA) has an exciting opportunity to work as a Risk and Insurance Manager in the Airport Director’s Office. The Airport’s Risk and Insurance Manager reports to the Quality Assurance and Compliance Manager. The Airport Director’s Office seeks a highly motivated, collaborative, effective communicator, and results-oriented professional to provide value-added services. The candidate will perform analytical work and supervise two staff members responsible for coordinating insurance compliance for ground transportation, general aviation, construction, and all leases, licenses, permits, and operating agreements. The candidate will provide input into the Airport’s management objectives and select methods to address an insurance problem or issue, subject to the constraints established by the County of Orange’s risk management objectives and direction. The position serves as the primary point of contact for all Airport risk and insurance matters. This includes working with CEO Risk Management and the Airport’s insurance carriers to manage the Airport’s Liability and Property insurance programs.
The duties and responsibilities of this position include, but are not limited to, the following:

• Administers the Airport's insurance program; plans and conducts studies, surveys, training sessions, and investigations; and/or administers insurance program budget and procurement activities.
• Establishes insurance criteria, gathers information and/or leads the information-gathering process, analyzes data, and uses technical and analytical expertise to develop findings and provide risk and insurance recommendations to higher-level staff.
• Researches and develops original reports, materials, presentations, investigation reports, and/or other documents; serves as a technical subject matter expert; reviews materials prepared by others; makes presentations, as assigned.
• Supervises insurance staff, including preparing performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures.
• Administers risk reviews which may include civil claims and lawsuits; and/or insurance topics; provides recommendations and/or consultations for work accomplishments, preventive/corrective actions, and/or next steps.
• Ensures compliance with regulatory and insurance standards through implementing, monitoring, and auditing policies, procedures, systems, programs, and practices.
• As assigned, supervises transactional, investigatory, or processing operational insurance activities performed by non-exempt staff; assists with overall operational management of the insurance work unit, including the identification of business processes and opportunities for continuous improvement, drafting of operational policies and procedures, and/or measurement and analysis of performance indicators.
• Responds to inquiries from County of Orange staff, vendors, the general public, and/or external agencies; troubleshoot program-related operational issues; when required, attend mediations, mandatory settlement conferences, and trials; and facilitate and/or attend meetings.

DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
The ideal candidate will have four (4) or more years of progressively responsible experience in Commercial Property and/or Casualty Insurance. Solid understanding of risk management principles and loss control strategies as well as demonstrated management capabilities are preferred. Aviation industry or Public Entity experience is a plus.
While not required, the ideal candidate will possess at least a Bachelor’s degree from an accredited college. Coursework, training, and/or experience in commercial insurance standards, operations, and applicable regulatory requirements are highly desirable. Insurance, Risk Management, Loss Control, or other related licenses/certifications would be a plus.
In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies:
Professional and Technical

• Skillful use of project management tools and techniques to plan, organize, resource, inform, and ensure complex projects and systems meet deadlines.
• Understanding of Risk Management principles in order to analyze contract scopes of work and assess the risks involved.
• Familiarity with insurance claims handling process.
• General knowledge of the insurance industry and safety management best practices. Strong working knowledge of Property & Casualty Insurance, policy and endorsement forms, and insurer ratings.

Leadership and Management

• Display departmental and/or County's perspective in dealing with issues.
• Build effective working relationships inside and outside the organization.
• Lead confidently by taking personal responsibility for decisions and actions. Demonstrate the ability to lead and inspire people outside the direct chain of command willingly through complex regulatory requirements.

Supervision

• Tailors developmental suggestions (e.g., training, learning opportunities, key experiences) to fit individual, team, and organizational needs.
• Effectively manages all aspects of the County's performance management system within established time frames
• Works collaboratively with direct reports to align personal development and goal achievement with business objectives and the County's vision.
• Assists employees in defining and following through with actions that support performance and personal development.

Effective Communication

• Promote open, candid information sharing across organizational boundaries.
• Readily and routinely share technical knowledge with others.
• Listen actively and build consensus among diverse groups to meet business objectives.
• Ensure timely, appropriate communication with internal and external stakeholders.
• Communicate effectively with all organizational levels.
• Present ideas and complex material clearly, concisely, logically, and persuasively both orally and in writing.

Problem Solving and Analysis

• Conducts analysis of issues and data to support and provide input to programs and policy decision-making.
• Exhibits innovation and creativity in identifying and resolving problems as they occur.
• Develops, establishes, and implements procedures.
• Accurately identifies issues, impacts, and solutions.
• Researches, organizes, accurately interprets, and applies relevant data.
• Works effectively in group problem-solving situations.

Planning and Organization

• Integrates changes smoothly.
• Plans for acquiring resources needed for project completion.
• Effectively prioritizes work and meets established deadlines.
• Assigns work to project team members, establishes expectations, and monitors activities.
• Sets project goals and objectives aligned with departmental and/or County's priorities.

MINIMUM QUALIFICATIONS
Please click here to view the minimum qualifications for Risk Management Administrator.
AIRPORT ACCESS REQUIREMENTS
Employees must clear a background check, which includes a Criminal History Records Check (CHRC), Transportation Security Administration (TSA) check, and Security Threat Assessment (STA) check. Possession of, or ability to obtain, a valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of employment. Airport Access Badge must be maintained and renewed every two (2) years.
LICENSE REQUIRED
The successful candidate must possess, and maintain, a valid California Driver's License, Class C, or higher, by date of appointment.
PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS
Physical Requirements
Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation. May be required to possess one or more of the following: the ability to climb, bend, stoop, twist, and reach overhead in rugged conditions to review/evaluate work; manual dexterity and bodily movement sufficient to operate various types of equipment in extreme conditions; lift up to fifty pounds.
Mental Requirements
Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy, and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.
Environmental and Working Conditions
Function effectively in a standard office environment. May be required to function in one or more of the following: uneven terrain, construction sites, inclement weather, and heavily populated airport terminals.
RECRUITMENT PROCESS
Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process.
Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy.
Application Screening | (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications listed in the job bulletin will be referred to the next step.
Structured Oral Interview | SOI (Weighted 100%)
Candidates will be interviewed and rated by an oral interview panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list.
Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures.
Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Administrative Management *
In addition to the County's standard suite of benefits - such as a variety of health plan options, sick and vacation time and paid holidays - we also offer an excellent array of benefits such as:

• Paid Short & Long Term Disability insurance programs
• Health & Dependent Care Reimbursement Accounts
• Paid Life Insurance: $100,000 life insurance policy
• Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy
• Paid Leave: Twelve holidays per year plus sick and vacation time
• Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information.
• Dental Insurance: County pays 100% of employee and dependent premiums
• 457 Defined Contribution Program

• Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.

Click here for information about benefits offered to County of Orange employees.