Retail Store Manager Jobs

The role of Retail Store Manager at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences.

Create an unforgettable customer experience

• Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
• Be knowledgeable on what’s new and what’s selling well and shares with both the customer and team.
• Forge lasting relationships with customers by contacting them to follow up on purchases, new product and replenishment and invite them to upcoming events.
• Works with the sales team to ensure each customer receives the best experience possible.
• Takes ownership of the sales floor and sales team to ensure customer experience is the first priority.

Be the business

• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Motivates sales team and achieve sales goals in a team-based commission environment.
• Leads the team in the completion of projects while keeping the focus on customer experience.
• Communicate inventory needs to support the business goal.

Leadership/Ownership

• Leads the team in daily maintenance of store including restocking product, maintaining visual merchandising, re-ticketing and cleaning.
• Leads the processing of all shipments of product, as well as inventory management.
• Works with Regional Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully.
• Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily.
• Under the guidance of the Regional Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times.

• High level of ownership, accountability and initiative.
• A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
• Ability to develop relationships with customers and colleagues.
• Strong organizational skills and follow through skills.
• Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day.
• Excellent communication and interpersonal skills.
• Eager to develop new skills and responsive to feedback.
• Must be a leader in punctuality and attendance, adhering to scheduled shifts.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.

Pay Range:$28/hr - $33/hr + Commission

Benefits:

• Health Insurance
• 401(k)
• Paid Time Off
• Employee Discount

All your information will be kept confidential according to EEO guidelines.