Retail Manager / Store Manager (Home Furnishings)

Overview

You're a passionate retail store manager with a focus on customer service and leading high performing and engaged teams. Come, bring your passion for leadership to a retail culture that is different by design!

We are looking for a retail store-level manager to lead our Pasadena showroom. As a Retail Leadership Associate with Room & Board , you'll contribute in guiding and leading the team in a way that creates an exceptional experience for our customers. You accomplish this through leading, mentoring and developing a team of high-performing design/sales professionals who are empowered and confident in their ability to provide design solutions to our customers.

Customers can look forward to an inspirational boutique experience tailored to helping them imagine Room & Board’s products in their own home. You'll work in close partnership with the retail leadership team in our Los Angeles showroom and continue to grow our connection with customers.

You'll manage the showroom in a way that creates an exceptional experience for our customers by leading, mentoring and developing a team of 5+ design/sales professionals who are empowered and confident in their ability to provide design solutions to our customers within a non-commissioned environment. Your understanding of how our Pasadena and the San Fernando Valley customers live and shop will guide you as you leverage the tools, resources and our assortment to maximize the selling floor to meet our customers’ needs. You weave your passion for Room & Board's design aesthetic into the showroom experience. You’ll create meaningful store events that provide opportunities to deepen connections with existing customers as well as reach new customers to grow our business.

In Addition You Will Be Responsible For The Following

• You’ll surround yourself with the right people and support our commitment to hiring top talent that fits our culture. You’ll focus on individual and collective development of staff members supporting experiences that enrich and support their personal and professional growth.
• You’ll surround yourself with beautifully designed American craftsmanship, sustainable practices and designs with a story you’ll be proud to share with our customers to help them create meaningful homes and beautiful spaces.
• You’ll be involved in the development of a strategic business plan that adjusts to the changing needs of the Pasadena and the San Fernando Valley market. You’ll play a role in the planning process, forecasting market sales, staffing and salary plans, as well as all controllable expenses.
• You’ll establish clear expectations, provide timely and respectful feedback and explore meaningful ways to recognize staff members. You’ll be a brand champion and build trust with the team through transparent communication, explaining the whys behind the decisions that we make and the benefits of those decisions and invite feedback.
• You’ll be a part of a collaborative environment where meaningful relationships and partnerships matter. As an advocate for the showroom you will build strong relationships with partners outside your four walls, including a strong connection to our LA showroom.

Location: 42 S De Lacey Ave Pasadena, CA 91105

Your Work Schedule: Tuesday - Saturday or Sunday - Thursday with reasonable flexibility to support the needs of the business and retail store hours.

Our showroom hours are Monday-Saturday 11am-7pm, Sunday 11am-6pm.

What You Bring To Be Successful

• You’re astute operationally. You take ownership for your business and paint vision with your team to engage them in our collective future. You’re hands on in the day-to-day without losing sight of the big picture. You manage with fiscal responsibility and understand how your actions affect the near- and long-term health of the business.
• You’re recognized for your solid communications and the relationships you build. Whether it’s the follow through on your promise, your consistent flow of communication, your solid project execution or your ability to make clear the trade-offs with a particular decision, your team knows what is expected and your partners can count on you.
• The customer and the team are at the core of what inspires you as a leader. You lead with enthusiasm and a collaborative spirit. You bring a positive energy that is contagious and a key factor when it comes to inspiring the team. Customers feel your connection to them and the greater team. You naturally bring individual strengths together as a unified team.

Additional Position Requirements And Qualifications

• You bring exceptional communication skills, demonstrated confidence, detail and organization, and believe that your success is tied to the growth and development of the team you lead.
• 5+ years of leadership experience leading high functioning teams in a customer-centric, fashion/design savvy retail environment and have a passion for design and engaging with the team and customers on the showroom floor.

What You Can Expect From Us

• Salary: $77,000.00 - $90,000.00 / yr. (depending on skills/qualifications)
• Our unique, progressive benefits that go beyond the basics of health insurance and vacation to support you physically, emotionally and financially including by offering 401(k), profit sharing, three weeks of paid vacation, free financial adviser and more. To learn more, please visit our career site .
• Our retail spaces are a place of inspiration. Each beautifully designed and filled with natural light and positive energy.
• You'll join a team of talented and diverse professionals who are passionate about working together to help customers create homes they love. #weareroomandboard
• You'll find a culture where our collaborative spirit leaves little room for bureaucracy and cumbersome rules. Instead we keep it simple, take accountability, solve problems and ultimately do the right thing. We believe in each other.

About Our Company

Room & Board is a privately held, national retailer of modern home furnishings based in Minneapolis, Minnesota with locations across the country. Since 1980, we’ve been providing extraordinary experiences for our customers as we help them create homes they love. We create exclusive contemporary designs and believe expertly crafted American-made furniture offers the best value in terms of quality, design longevity and environmental sustainability.

We seamlessly serve our customers through 16 stores, a robust e-commerce site, Business Interiors channel and Customer Care support. Join us and love what you do. It makes for a great day at work.

Room & Board is a place where people can flourish because they can be themselves. We celebrate our differences, including our beliefs and cultural traditions as well as all of the life experiences that define us. We build common ground through understanding and shared experiences. We're better together!

Join us and love what you do. It makes for a great day at work.

Salary

USD $77,000.00