Retail Integration Analyst - Remote

Careers at Solutran , part of the Optum and UnitedHealth Group family of businesses. We create direct spending solutions driven by our extensive financial tech experience to help those we serve be healthier, happier and more productive. Our platform helps members manage their health plans, supplemental benefits and rewards all in one place. You’ll have the opportunity to make it easier for consumers to manage their own health by making healthier products more affordable and their purchases streamlined. If you are a driven individual that thrives in fast-paced environments, values diversity and wants meaningful work that impacts the lives of many, then this is the team for you. Being part of an organization that makes healthier living easier for others leads to your life's best work.(sm)

Solutran is a leading FinTech company committed to creating game-changing, customer-friendly solutions. We serve health-seeking populations by partnering with the nation’s largest health plans, government programs, such as WIC and SNAP, as well as with employers and retailers. We’ve established a reputation for delivering modern, advanced customer experiences through best-in-class solutions used by millions.

Solutran has grown over four times in size in the last couple of years. As a result, in 2021 we became part of the Optum Financial family (a part of UnitedHealth Group). The Solutran team and our platform are now at the center of the most significant healthcare payments innovation in modern history. The journey is just beginning. We expect this growth to accelerate and invite you to grow with us!

There are a lot of opportunities out there, but we can’t imagine being in a more solid, future proof and challenging intersection than that of healthcare and payments. Two of the most exciting growth verticals. Not to mention our solutions bring help to those who need it most.

The Technical Business Analyst position is a key technical position in a leading FinTech company (Solutran) that is operating independently as part of Optum Financial/UHG. This position is eligible for fulltime remote work.

As a Retail Integration Associate Technical Business Analyst at Solutran, you will play a key role in our S3 network expansion and implement systems that contribute to the network’s best-in-class availability and transaction processing integrity. The ideal candidate will have a solid analytical and technical background to troubleshoot, support, and enhance a complex transaction processing infrastructure. This person will also be comfortable providing technical guidance and support to transaction processing developers at both Solutran and our merchant partners.

You must possess a unique blend of analytical skills along with business and technical expertise. You will collaborate closely with designers, product managers, engineers, QA, and other cross-functional team members within the organization to build products that delight our users. Solutran is a stable, fast-growing company with opportunities to advance and now is the time to join us!

You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Merchant testing troubleshooting
• Store rollout support
• Test case creation and training
• Develop and maintain S3 retailer integration specification and supporting documentation
• Configuration support
• Integration support (connectivity, etc)
• Act as lead technical contact for merchants for POS integration projects
• Performs all activities in a manner consistent with Solutran’s core principles
• Design and implement controls that will ensure 100% S3 transaction processing platform quality and availability
• Assist in transaction processing platform QA and testing for merchant and Solutran development projects
• Technical resource and support for the retailer implementation team including the following tasks
  
  • Configuration support
  • Integration support (connectivity, etc)
  • Testing / certification support
  • Store rollout support
  • Test case creation and training
  • Create test cards
  • Merchant testing troubleshooting
  • Lab certification
• Work with product teams to improve and enhance the S3 transaction processing infrastructure
• Assist in merchant production implementations and ongoing support
• Troubleshoot transaction, benefit, and settlement processing issues and anomalies
• Testing / certification support
• Create test cards
• Other duties as assigned
• Lab certification

Primary Platforms/Technologies:

• Microsoft Power BI
• Oracle RDBMS (12c)
• JSON
• SQL
• Microsoft Windows
• SOAP/UI

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• SQL query writing experience and/or experience reviewing code
• Proven experience testing complex software platforms

Preferred Qualifications:

• Experience or familiarity working with Point of Sale (POS) technology
• Knowledge of financial transaction processing concepts and message types
• Familiarity with Agile/Scrum software development, writing use cases, user stories and detailed acceptance criteria
• Bachelor’s degree in a STEM related major
• Experience with JIRA and SCRUM
• Knowledge with SOAP/JSON web service design, testing and support
• Proven experience working with software engineering teams
• Experience delivering complex, powerful products that are made simple for users, delivering successful results

Where you will work:

• The position is open to remote work

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $56,300 to $110,400. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.