Retail Data Analyst Jobs

Title: Manager of Retail Enterprise Insights

Location: Work from Home

Pay Rate: $39.85/hr

Schedule: Mon – Fri, 9AM – 5PM EST

The Manager of Retail Enterprise Insights will play a pivotal role in supporting the Retail Enterprise Customer Experience Measurement team in their mission to create a best-in-class customer experience. This role will be responsible for supporting ongoing analytical efforts and reporting needs to support internal business clients. This role will serve as a key member of our Customer Experience team, functioning as part of a community of research professionals who not only help each other, but are also passionate about the future of healthcare and the voice of the customer. You will have opportunities to be mentored by other CX team members during this assignment. This role will have the following core responsibilities:

• Conducting both routine and ad hoc analyses (including gathering data, processing, and analyzing)

• Developing net new, and routinely updating existing, CX deliverables (PowerPoint decks, Excel reports, etc.)

• Working with customer experience data to identify insights that will drive action for our organization

• Working with internal stakeholders to design experiments, pilots, or to measure the success of initiatives that have been implanted by our partners

Required Qualifications:

• 2+ years of experience working with and synthesizing data for implications to drive change/influence the customer experience

• 2+ years of experience interpreting statistical analysis to tell data driven stories

• 2+ years of programming experience using SQL or equivalent, handling large datasets

• 2+ years of experience with business intelligence tools, i.e. Tableau, Microsoft PowerBI, etc.

• 2+ years of experience with the MS Office Suite

• Demonstrated ability to work independently, think critically, and manage multiple projects

• Bachelor’s Degree in technical field preferred