Retail Cosmetics Sales - Tom Ford Fragrances, Garden State Plaza - Full Time

• Competitive Hourly Rates
• Immediate Openings – Start Right Away!
• Referral Program
• Employee Discount at Macy’s AND Bloomingdales
• Schedules to meet your availability!

About:

Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities.

The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy’s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy’s top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy’s. Macy’s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy’s is the “Academy” for retail careers.

A store colleague position (whether it’s a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy’s top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy’s.

Job Overview:

The Fragrance Sales Associate is responsible for providing professional services to customers by selling and demonstrating fragrances and related items, as well as contributing to the success of the department through achieving personal sales goals. Perform other duties as assigned.
Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool.

Essential Functions:

• Ensure work area is free from hazards and work in a safe manner
• Handle all returns courteously and professionally
• Participate in pre-selling and sales driving events to maximize sales
• Adhere to Loss Prevention control and compliance procedures
• Ensure proper presentation, organization, storing, and replenishment of stock
• Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area
• Be knowledgeable of and perform sales support functions related to POS procedures
• Explain and demonstrate use of fragrances through actual application
• Use clientele program to maintain customer profile and contact information to increase personal sales
• Responsible for achieving personal sales goals
• Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
• Sell brand fragrances and related merchandise according to customer service techniques and professional selling skills
• Maintain good housekeeping standards
• Attend product training classes and seminars
• Be in compliance with all hygiene standards
• Determine customer needs based on personal features and other customer preference related factors

Qualifications and Competencies:

• Resourceful and able to adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
• No Education or Experience Required
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities

Physical Requirements:

• Position requires prolonged periods of standing/walking around store or department
• Frequently lift/move up to 25lbs
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• May involve reaching, crouching, kneeling, stooping and color vision

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