Resident Director Jobs

The University Housing & Dining Services is seeking two Resident Directors. These are full-time (1.00 FTE), 12-month, professional faculty positions.
Resident Directors (RDs) are employees of Residential Education, a unit of University Housing & Dining Services (UHDS). The Resident Director plays an integral role in engaging students to enrich their lives to help residents thrive academically, personally, and socially, as well as find a connection to the institution. Supervised by an Area Director, the RD is a 12-month, live-in professional responsible for the overall management of one or more residence halls housing 200 – 700 students. The Resident Director will serve in the regular on-call duty rotation, and, if only overseeing a singular residence hall, advise an Area Council, and/ or serve as a chair of a Residential Education committee. The Resident Director supervises primarily undergraduate students in creating safe, educational, caring, and inclusive communities that promote a sense of belonging for all students.
Residential Education Staff are committed to improving health, creating transformative learning environments, and equalizing success for all of our residential students. The values of the department as a whole include trust and respect, community, shared leadership, authentic relationships, creativity and innovation, and stewardship.
UHDS’s vision is to engage our students, enrich their lives and help them thrive. UHDS strives to provide students, faculty, staff, and guests with safe, economical, convenient, and comfortable living and dining options, and the department works to maintain the highest educational and service standards. On the Corvallis Campus UHDS houses 5,000 students and offers a variety of living and dining options in 15 residence halls, three dining centers, two coffee shops, a market, and apartments. UHDS is an auxiliary enterprise and is funded solely by customers who use our services — we receive no State or General fund allocation. UHDS is committed to an appreciation for diversity, and fosters an open, respectful and enjoyable living, learning and working environment.
Personal and professional commitments to providing excellent customer service and creating inclusive environments are core values of UHDS. This position will adhere to all OSU and UHDS policies and procedures, and applicable laws both on and off campus.
OSU is an affirmative action/equal opportunity employer.

Working for Oregon State University is so much more than a job!
Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.
FACTS:

• 7 cultural resource centers that offer education, celebration and belonging for everyone
• Top 1.4% university in the world
• For more interesting facts about OSU visit: https://oregonstate.edu/about
• 35k+ students including more than 2.3k international students and 10k students of color
• More research funding than all public universities in Oregon combined
• 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates
• 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties
• 1 of 3 land, sea, space and sun grant universities in the U.S.
• 217k+ alumni worldwide

Locations:
Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.
Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine county. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.
Total Rewards Package:
Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including:

• Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
• Retirement savings paid by the university.
• Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
• Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
• A generous paid leave package, including holidays, vacation and sick leave.

Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU.

25% COMMUNITY DEVELOPMENT AND ADVISING
Resident Directors will direct staff in creating safe environments that embrace the diverse collection of thoughts, perspectives, beliefs, ideals, and lived experiences of individuals and encourage a sense of belonging within multiple residence hall settings. RDs will advise community and area leadership groups and support opportunities for those groups to be influential student organizations within the community and the campus. RDs will regularly interact with residents, being visible in the community and role-modeling positive interactions for the student staff.
For Community Development, RDs will

• Support and meet the needs of all historically underrepresented student(s) (e.g., international, Muslim, LGBT students, and others) and assist student staff to do the same
• Serve as a resource and referral agent for students’ development needs
• Promote and role model the values of social justice, equity, and inclusion
• Develop and support intervention opportunities to help students persist at OSU and within the residence hall community
• Develop and implement a community development plan in alignment with the department’s Residential Education Framework
• Provide leadership and on-going support to the special interest and living learning communities within their respective residence hall
• Facilitate and provide a variety of social, educational, leadership, and involvement programs

In regards to Advising, RDs

• May advise or co-advise an Area Council or an Area Council work group or committee
• Will promote the value of personal and professional development (including but not limited to: communication, leadership, ethics, and diversity)
• Will recruit student leaders to represent their peers to community, departmental, and campus leadership
• Will provide leadership and co-supervision to the Diversity Learning Assistant (DLA) and Academic Learning Assistant (ALA) within their community

20% SUPERVISION
Resident Directors will supervise 5 – 18 Resident Assistants (RAs). RDs role-model professional and inclusive interactions for the student staff that reinforce UHDS’s core values and vision. RDs meet regularly with student staff to support each staff member’s success and ongoing development.
In regards to supervision, RDs will

• Complete, properly document, and follow up on any performance improvement requirements
• Communicate performance standards to student staff and provide evaluations in a manner that is consistent with department and university timelines
• Direct staff in the context of the department culture and the contractual and stated goals of the respective position
• Participate in the recruitment, selection, and training of student staff members for the department and their respective community
• Design and implement fall training sessions as well as on-going training and development for student staff members throughout the academic year

20% CARE AND COMMUNITY STANDARDS
Resident Directors serve as a conduct officer for Residential Education, exercising judicious leadership while recognizing and protecting students’ rights and responsibilities and maintaining an educational adjudication model. RDs will work collaboratively with department and campus partners to uphold the Code of Student Conduct and the UHDS Policy Guide. RDs also provide support, outreach, and referral to students in crisis via direction of the Residential Leadership Team, their designee, or the Student Care Team office.
RDs will

• Educate the residence hall community about university policies and regulations
• Identify potential violations of codes, policies, and regulations
• Coach and train student staff on using judicious leadership approaches in their interactions with students who may be violating university policies and regulations
• Check-in on students in or have experienced crisis, provide resources, and refer to other offices to provide continued support to the students
• Document potential violations
• Be responsible for the timely and accurate management of their own caseloads, from initiating a hearing through sanction tracking and case completion
• Administer student conduct meetings and apply appropriate, educational sanctions when students are found in violation of institutional policies and rules

15% ADMINISTRATION
Residents Directors serve the Residential Education unit beyond the responsibility of their individual communities. RDs also share leadership and responsibility with the other units within UHDS to provide support and services to students so that they can thrive.
In regards to Residential Education responsibilities, RDs will

• Assist in the recruitment, selection, and training of professional and paraprofessional staff
• Utilize computer skills and technology to accomplish job responsibilities
• Represent Residential Education and UHDS at university programs and events
• Perform other duties as they arise or are assigned
• Manage organizational budgets in compliance with department and University purchasing guidelines
• Respond in a timely manner to email, phone calls, and other types of communication
• Participate in and possibly chair department committees and work groups

In regards to collaboration with other units within the department, RDs will

• Follow all protocols related to inventory, damage, billing, keys, fire safety, and building security
• Manage the opening and closing processes for their respective community
• Implement assessment plans to assess the desired objectives, learning outcomes and goals for the department
• Educate and work with students and staff on maintenance and occupancy processes
• Assist in the recruitment of new students and the retention of current students

10% ACADEMIC INITIATIVES
Resident Directors collaborate with University, departmental, and community partners to promote academic success in the residential community. They will utilize benchmarking data, departmental, divisional, and institutional strategic plans and missions to create a living environment that infuses learning into the student’s every day activities.
RDs will

• Integrate LLCs into the Community Development Plan for their residence hall
• Train staff on how to enhance the academic environment within the community
• Collaborate with living learning faculty in community development and academically-based events

10% CRISIS MANAGEMENT AND CONFLICT RESOLUTION
Resident Directors participate in a campus-wide duty system, which provides rotating coverage for a 5,000 bed residence hall community and 100-unit family housing complex. RDs manage crisis and conflict within their respective residence hall(s) and campus community as it arises.
RDs will

• Participate in community and crisis management by identifying and responding to potential and active risks
• Inform students of expected behavior and actions during crises
• Educate on resources, strategies, and resolution options for those who are in conflict or crisis
• Maintain accurate and timely communication regarding student of concern cases with appropriate parties while abiding by FERPA expectations
• Mediate or facilitate conversations between conflicting parties in a way that preserves individual dignity, protects individual and community rights, and fosters learning and development
• Provide care and work toward resolution of bias incidents in collaboration with department and university partners
• Participate in meetings, planning sessions, and simulations aimed at preventing and preparing problematic incidents

This position performs “essential functions” and is required to report to work during emergencies and university closures. Resident Directors have primary responsibility for campus coverage during OSU Breaks and Holidays; Resident Directors may not be allowed to take vacation leave during break times such as Thanksgiving, Winter Break, and Spring Break. They are also required to attend Resident Director Training during Summer Quarter and various other responsibilities during the year that are determined on a yearly basis.
This position requires significant weekend, evening, and early morning time commitments, on-call responsibilities, as well as supervisory work and advising with residential students, residential student staff and residential professional staff during meal times and in dining center operations. Live-on and Live-in Residential Education staffs receive a full dining plan as part of their conditions of employment. Live-on and Live-in staff have dining and housing provided at the convenience of the employer. These staff members participate in an “on-call” rotation for our 24 hour per day, 365 day per year operation. Staff members holding Residential Education positions are expected to spend significant time with students, student staff and professional staff in the residence halls and dining centers in order to maintain approachability, foster relationships, be available for developmental conversations and interventions, provide one-on-one and small group training sessions, and to ensure customer service needs are being met with regard to housing and dining operations.
Because of the nature of the position and the need to respond frequently and quickly to incidents across campus, a furnished apartment and meal plan are provided to the employee as a convenience to the department and institution. Pets are allowed with certain limitations. This position often works irregular hours and requires frequent night and weekend work.