Reservationist Jobs

The Dinex Group, Chef Daniel Boulud’s internationally acclaimed restaurant group, seeks a dedicated and hospitable reservationist for the new multi-fine dining concept, Centurion® New York. This position will seamlessly integrate public reservations with American Express Centurion membership reservations.

The reservationist will be someone who has extensive experience with customer service, and administrative duties.The ideal candidate will have a professional demeanor, yet be able to deliver services in an approachable and friendly manner.

Proficiency of Word, Excel, Internet Searches and maintaining a database. Previous working knowledge of Resy or similar program required.

The reservationist will report directly to our General Manager.

Essential Duties

• Liaise between the concierge team and restaurant management to maintain alignment on bookings
• Respond to difficult emails in the Reservations inbox following restaurant’s standards
• Research and type up all guest complaint calls for General Manager
• Assist General Manager with various restaurant projects
• Add guest notes to internal client profiles for future bookings
• Check and maintain the Notify list and Resy bookings
• Proof same day and next day reservations to polish notes find /solve problems
• Work in coordination with front desk department to address any guest booking issues

Marketing and Operations:

• Maintain office equipment and order when necessary
• Printing and maintaining menus
• Assist with scheduling guest access passes
• Maintaining and ordering collateral within the restaurant

Positions require:

• Drug screening
• Full availability - daytime hours, evening hours and weekends
• Reference check

The Dinex Group LLC offers competitive wages, subsidized medical, dental/vision benefits, matching 401k plan, paid vacation and room for growth for eligible employees.

For more information about The Dinex Group, please visit https://www.danielboulud.com.

The Dinex Group is an Equal Opportunity Employer and is committed to workplace free of discrimination and harassment.

More detail about Centurion® New York part of The Dinex Group, the Restaurant Group of Chef Daniel Boulud